HubSpot Ideas

Rianne

Allow for Microsoft Teams integration with the Meetings tool and scheduling in the CRM

Within our organization we use Microsoft Teams for all meetings. When people book a meeting through the Meeting tool with someone, we now have to manually send out an additional Microsoft Teams meeting. We would like to these meeting tool invites to already be Microsoft Teams invites. I know this is possible since Hubspot does exactly this within their own organization, except with Zoom.

 

It would really make a big difference to us if this were possible.

 

**Moderator Edit**

This issue has been merged with Marialll2694's post titled: Automatic Microsoft Teams Invite Link to be sent when meeting is scheduled. All comments and kudos have been combined here.

 

Marialll2694

When you scheudle a meeting through hubspot it should be integrated with Microsoft Teams in a way that it creates the invite with the conference link. Currently you have to send another invite with the link.

 

We were considering purchasing HubSpot and this integration threw a wrench in the whole deal. With COVID 19 we are all having to work remote and we use Microsoft Teams (along with 75 million users) because it's part of our corporate suite. Not having this integration is detrimental to a seamless & delightful experience with our clients.

 

Part of the "magic" with HubSpot is that something like this doesn't happen. I was even more surprised to see that both the Google and Zoom integrations have been done.

403 Replies
claasb
Member

I must say that I am now very disappointed that such a simple feature is still not available and that there is also no sufficient communication from HubSpot. We will now switch back to calendly for meetings. The added value I see with HubSpot is that everything comes from one source and that's why we pay the premium price, but if I have to use several tools again, it won't be worth it for us.

Rianne
Member

@claasb if you had read the thread you would have seen that this is now in beta and can already be used. Simply ask your Hubspot rep to activate this for you. 

claasb
Member

@Rianne 


Why do you assume I haven't read the thread? The response from support regarding the beta was as follows:

I have spoken internally with the product team responsible for the Microsoft Teams Meeting Beta and unfortunately have to inform you that it is currently still in a small non-public beta. So no new customers will be accepted into the beta.

Rianne
Member

@claasb ah in that case my apologies. I guess I was a little miffed because I always get emails from every single person that replies to this thread and in my understanding this can/could simply be turned on by speaking with your Hubspot rep (as I've noted earlier on in the thread as well). If that is now blocked I understand your frustration. It seems strange to bar a user from a feature that could be most helpful to them. We've been using the integration with teams for several months now and it does what it needs to. Hope for your sake this will move out of beta soon. 

Nishu
Member

Found a tool for this Calendly but unfortunately, Calendly wouldn't update the properties of already existing contacts in HubSpot. 

DPredavec
Member

Please include me in this beta testing too, it'd be great to provide you with the information that can be helpful to you, as well. 

 

ringer135
Participant

Upvoting this as well!

MinhHoangLe
Member | Partner

Would love to know if there has been any updates! We are delighted to be included in the Beta testing too!

MinhHoangLe
Member | Partner

FYI, it seems there is another thread with the same topic here:

 

https://community.hubspot.com/t5/HubSpot-Ideas/Allow-for-auto-Microsoft-Teams-invite-upon-booking-me...

 

And it shows the status is in BETA!

Edyta7510
Guide

@MinhHoangLe  the same thread shows that it's currently not planned - I don't understand why this is taking so long... very frustrating... 

 

SWoodward
Member

Hey team. I'd desperatly love to be in this beta too and to be kept updated.  Thank you in advance for all your hard work on this.  

SWoodward
Member

HubSpot Community - Automatic Microsoft Teams Invite Link to be sent when meeting is scheduled - Pag...  This thread suggests there is a BETA in progress WITH MS Teams integration.

MMT
Contributor

CALLING HUBSPOT DEVELOPMENT TEAM - MICROSOFT TEAMS INTEGRATION

 

Suggest getting a hury along and prioritising this feature, its only been 12 months since we all entered the covid-19 remote working world and relying on essential tools such as Microsoft teams for virtual meetings. Other CRM platforms such as Salesforce, Zendesk have had native Office 365 integration with Microsoft teams for creating and managing all diary/virtual meetings for long time.  

 

Its catch up time, and we all need it - yesterday!

 

Happy to be part of the beta testing if it helps.  

MMT
Contributor

CALLING HUBSPOT DEVELOPMENT TEAM - MICROSOFT TEAMS INTEGRATION

 

Suggest getting a hury along and prioritising this feature, its only been 12 months since we all entered the covid-19 remote working world and relying on essential tools such as Microsoft teams for virtual meetings. Other CRM platforms such as Salesforce, Zendesk have had native Office 365 integration with Microsoft teams for creating and managing all diary/virtual meetings for long time.  

 

Its catch up time, and we all need it - yesterday!

 

Happy to be part of the beta testing if it helps.  

OPavaluta
Member

Please add me to the beta asap

Nishu
Member

Hi all, 

 

If somebody has noticed that HubSpot Meetings allows connecting Zoom and automatically adding zoom link to the invite. 

 

Best Regards

Thibaud1
Member

must have!!!!

smorris
Member

What is the updated situation on this - We use Teams as de facto and so its a shame we cant use the Meetings / Calendar invite without using another software tool like Zoom or Go To Meeting

BRuoff
Participant

any news on this feature`?

BRuoff
Participant

any news on this topic?