Allow for Microsoft Teams integration with the Meetings tool and scheduling in the CRM

[Rianne]

Within our organization we use Microsoft Teams for all meetings. When people book a meeting through the Meeting tool with someone, we now have to manually send out an additional Microsoft Teams meeting. We would like to these meeting tool invites to already be Microsoft Teams invites. I know this is possible since Hubspot does exactly this within their own organization, except with Zoom.

It would really make a big difference to us if this were possible.

**Moderator Edit**

This issue has been merged with Marialll2694's post titled: Automatic Microsoft Teams Invite Link to be sent when meeting is scheduled. All comments and kudos have been combined here.

Marialll2694

When you scheudle a meeting through hubspot it should be integrated with Microsoft Teams in a way that it creates the invite with the conference link. Currently you have to send another invite with the link.

We were considering purchasing HubSpot and this integration threw a wrench in the whole deal. With COVID 19 we are all having to work remote and we use Microsoft Teams (along with 75 million users) because it's part of our corporate suite. Not having this integration is detrimental to a seamless & delightful experience with our clients.

Part of the "magic" with HubSpot is that something like this doesn't happen. I was even more surprised to see that both the Google and Zoom integrations have been done.

[Rianne]

Hi All, 

I wanted to keep you updated on our latest development with our Microsoft Teams integration. 

🎉NEW: We have recently rolled out conversational functionality in our Microsoft Teams integration. 🎉

This gives users the ability to receive and reply to messages from Hubspot conversations inboxes directly from their Microsoft Teams channels.

Find out more in our knowledge base article. 

The MicroSoft Teams integration from HubSpot available to all users in our HubSpot Marketplace.

At this time, this integration includes the following features: 

• ability to create a MicroSoft Teams meeting link 
• send notifications to MicroSoft Teams channels
• enable HubSpot workflows actions for MicroSoft Teams to: (1) create a Teams channel, and (2) send a notifications to Teams channel 
• ability to receive and reply to messages from conversations inboxes in HubSpot directly in Microsoft Teams channels. 

We plan to continue adding more features to this integration, and will keep you updated when they become available.  

Regarding webinar functionality requested in this thread, this is still on our roadmap - we are working closely with our partners at Microsoft to make this functionality available in our integration.

It will still take some time before we can deliver this functionality. I will keep you posted on our progress. 

Thanks for all your feedback shared so far - please continue to share more feedback in this thread or via our feedback form. 

Thanks

Patrice

[Rianne]

Hi All 

The MicroSoft Teams integration from HubSpot is live and available to all users in our HubSpot Marketplace - here is the direct link : https://ecosystem.hubspot.com/marketplace/apps/sales/sales-enablement/microsoft-teams-221635

At this time, this integration includes the following features: 

• ability to create a MicroSoft Teams meeting link 
• send notifications to MicroSoft Teams channels
• enable HubSpot workflows actions for MicroSoft Teams to: (1) create a Teams channel, and (2) send a notifications to Teams channel 

We plan to continue adding more features to this integration, and will keep you updated when they become available.  

Thanks for all your feedback shared so far - please continue to share more feedback in this thread or via our feedback form. 

Thanks

Patrice

[Rianne]

Hi All 

We know it has been a long and frustrating wait for many of you, and we apologize for that. 

Our aim is always to bring you our new integrations in a timely manner, but unfortunately we ran into many challenges along our path with MicroSoft Teams integration. We value your insight on the solutions that you would like us to bring to you, and we will endeavor to do better going forward. 

With that said, we are now opening this integration up to more customers - if you are interested in using our MicroSoft Teams integration, please submit this form, and we will share this integration with you in February.  

At this time, this integration will include the following features: 

• ability to create a MicroSoft Teams meeting link 
• send notifications to MicroSoft Teams channels
• enable HubSpot workflows actions for MicroSoft Teams to: (1) create a Teams channel, and (2) send a notifications to Teams channel 

We plan to continue adding more features to this integration, and will keep you updated when they become available.  

Thanks again for your patience. 

Regards

Patrice

[Rianne]

Hi All 

Thanks for your patience, and continued interest in HubSpots MicroSoft Teams integration. 

We know this has been very slow moving and we apologize for the ongoing delay in getting this integration to you. 

We have continued to run into a number of bugs and process issues that have caused significant delay on our progress working with MicroSoft to bring this integration to you. 

We are still working through some of these issues with MicroSoft, and will keep you updated on our progress here. 

Thanks you

Patrice

[Rianne]

Hi All 

Apologies for the lack of update since last month. 

We are still a few weeks away from releasing this integration. 

We know that progress with this integration has been slow, and appreciate your frustration. 

We are doing our best to bring this to you as soon as possible.

Thanks 

Patrice

[Rianne]

Hi All 

I appreciate your frustration, and can only appologies for the slow of progress here. 

We have been experiencing some issues with getting this integration to launch, as we have run into some process related bugs between our system and MicroSofts - we are working closely with Microsoft to resolve this. 

My sincere apologies for the continued delay with getting this integration to you - I will keep this thread updated on our progress.

Thanks 

Patrice

[Rianne]

Hi All 

Thanks for your patience, and continued interest in our MicroSoft Team's integration. 

Apologies for the delay in getting this integration to you - we are working with MicroSoft to get some final approvals in place to launch. 

We are planning to roll out the integration soon and I will update this thread when we have confirmed our launch date. 

Thanks 

Patrice

[Rianne]

Hi All, 

Thanks for your continued interest in our Microsoft Teams integration. 

We will soon be opening up this integration to all users with the following features: 

• Meeting link in Hubspot
• Share Notifications from HubSpot to Teams
• Workflow extensions (Pro/Ent only)
• Create Teams channel in HS with trigger
• Send notifications to Teams with trigger

We are planning to make this available within the coming weeks, as we are finalise some details before rollout.

I will update this thread as soon as our date is confirmed for this release, and share detail on how to start using this integration. 

Thanks again for your patience. 

Regards

Patrice

[Rianne]

Hi All

Thanks for your continued interest in the Microsoft Teams Integration by HubSpot. 

We are currently working through feedback shared by our early beta testers. We plan to extend this integration to more beta tester in Q1 2020. 

I will keep this channel updated on progress and let you know when we are ready to take on more beta testers.

I know alot of you who are eager to get involved and we look forward to sharing this with you soon. 

Thanks for your patience as we work through our development. 

Regards

Patrice

[Rianne]

Hi All

Thanks for your continued interest in the Microsoft Teams Integration by HubSpot. 

We are currently working through feedback shared by our early beta testers. We plan to extend this integration to more beta tester in Q1 2020. 

I will keep this channel updated on progress and let you know when we are ready to take on more beta testers.

I know alot of you who are eager to get involved and we look forward to sharing this with you soon. 

Thanks for your patience as we work through our development. 

Regards

Patrice

[Rianne]

Hi all

For anyone that would like to join the beta for this integration, feel free to opt-in via this form - https://forms.gle/7pBA2et2oXuRv5nj6

As soon as we are ready to begin, beta participants will recieve an email with details on how to get started. 

Thanks 

Patrice

[Rianne]

Hi All 

Thanks for your comments on Microsoft Teams integration with HubSpot. 

Our initial release of Microsoft Teams integration will include the meeting link feature. This will be in beta through Novemeber, before we release fully for all users. 

I will kepp this posted update, and also keep an eye on HubSpot product blog for announcements about this integration. 

Thanks 

Patrice 

[Rianne]

Hi all, 

I am the Product Manger for Hubspot Strategic Integration. I'm happy to let you know that we are currently building an integration with Microsoft Teams. We plan to launch our first features later this year, which will include a meeting link within HubSpot and the ability to share notifications between HubSpot and Microsoft Team. In the coming months we also plan to start working on messaging conversations feature, among other features. 

Keep an eye out for our Product Blog updates on this integration. 

Thanks 

Patrice

[Rianne]

Hi Communnity,

Thank you all for sharing your feedback!

For transparency I am updating this issue to "Not Currently Planned" because we wont be able to get to this in the next quarter. 

Best,

Glen

[Business-ninjas]

Yep hubspot is disregarding us

[Cosmorist]

any news? 😮

[Thibaud1]

do we have to insult someone to answer us?

[claasb]

I am also more than disappointed with Hubspot's response.

[poconnell]

Hi All 

Thanks for your patience, and continued interest in our MicroSoft Team's integration. 

Apologies for the delay in getting this integration to you - we are working with MicroSoft to get some final approvals in place to launch. 

We are planning to roll out the integration soon and I will update this thread when we have confirmed our launch date. 

Thanks 

Patrice

[InnovatedIT]

It absolutely blows my mind that this is still in beta with almost 0 movements in over a year...

[AdamZenzero]

Any updates?

[SKluge]

Hi there,

This feature is a huge piece of why we left Hubspot in the past.  Coming back, we figured this would have been taken care of already as it has been coming "soon" for over a year.

Will this feature (adding a Microsoft Teams videoconference link into meeting links) be available this year?

We will have to look at a different solution if this feature is going to be continually delayed..

Thanks

[WSlappey]

Do we have an ETA yet?  Thsi is taking forever!

[CBrazil]

Hello, is there an update on this?

[charlieclarke]

@poconnell What does In Planning mean? Does this give a timeline?

[InnovatedIT]

It means we have another year and a half of no updates 🙂 and waiting. 

[BLaRosa]

Come on HubSpot!  How about some transparency and honesty with your paying customers here.  This is unlike the open communication we get from HubSpot on other issues.

Your customers need to make business decisions and this silence means those decisions cannot be HubSpot.  When we are forced to buy licences for other products, we need to stay with them for a considerable time a) as we cannot put our people through constant change and b) we make commitments to those licence periods.

Judging by the number of comments on this topic, HubSpot is missing out on significant business here and the user sentiment is quite negative.  If there is a commitment to releasing this integration these issues can be easily fixed by providing a date and a commitment to meeting that date.

[ebjörnum]

What strikes me the most here are the zero commincation from @poconnell and Hubspot.  The thing are that i dont think you guys think of the human and personal price that we that write here take. We put our head out by firstly pushing for the implementing of Hubspot,  later we are the one that internaly at our the companies get to answere about the missing teams intregration and "promis" what you Hubspot confirmed in the post..  Now WE look really stupid (thanks)..

Hubspot are great at lecture about the importance of promoters, we are your best premoters, at least give us the respect and have some commication about this matter. I might not like the answere but that dont matter atleast I can tell MY orginsation how it is... Come on Hubspot, you are better then this!

[poconnell]

Hi All 

I appreciate your frustration, and can only appologies for the slow of progress here. 

We have been experiencing some issues with getting this integration to launch, as we have run into some process related bugs between our system and MicroSofts - we are working closely with Microsoft to resolve this. 

My sincere apologies for the continued delay with getting this integration to you - I will keep this thread updated on our progress.

Thanks 

Patrice

[poconnell]

Hi All 

I appreciate your frustration, and can only appologies for the slow of progress here. 

We have been experiencing some issues with getting this integration to launch, as we have run into some process related bugs between our system and MicroSofts - we are working closely with Microsoft to resolve this. 

My sincere apologies for the continued delay with getting this integration to you - I will keep this thread updated on our progress.

Thanks 

Patrice

[BLaRosa]

Thankyou for the update.

[JElmer9]

The status of this is marked as in beta. How can we qualify for the beta test?