Allow for Microsoft Teams integration with the Meetings tool and scheduling in the CRM
Within our organization we use Microsoft Teams for all meetings. When people book a meeting through the Meeting tool with someone, we now have to manually send out an additional Microsoft Teams meeting. We would like to these meeting tool invites to already be Microsoft Teams invites. I know this is possible since Hubspot does exactly this within their own organization, except with Zoom.
It would really make a big difference to us if this were possible.
**Moderator Edit**
This issue has been merged with Marialll2694's post titled: Automatic Microsoft Teams Invite Link to be sent when meeting is scheduled. All comments and kudos have been combined here.
When you scheudle a meeting through hubspot it should be integrated with Microsoft Teams in a way that it creates the invite with the conference link. Currently you have to send another invite with the link.
We were considering purchasing HubSpot and this integration threw a wrench in the whole deal. With COVID 19 we are all having to work remote and we use Microsoft Teams (along with 75 million users) because it's part of our corporate suite. Not having this integration is detrimental to a seamless & delightful experience with our clients.
Part of the "magic" with HubSpot is that something like this doesn't happen. I was even more surprised to see that both the Google and Zoom integrations have been done.
@NationalInt oh did you get an email with a link on how to do this? i actually still haven't managed it! i can't see the email that the ariticle is referring too?
we just started with hubspot and we really need this feature. Please give us an update, otherwise we need to find another tool, which can integrate MS teams.
A quick update on my experiences on the Teams beta.
The integration works without any setup or configuration issues
You need to update all existing meetings to use Teams as the link to send out
HubSpot runs into the same issues I and many other users have noted about complete inconsistency in text vs. html formatting in the appointment coming out
The meeting are scheduled as regular Outlook Teams meetings
The meeting is NOT created as a Teams meeting so you cannot open the link from Teams, but only from the Outlook appointment
The existing integration with confirmation mails to the recipient and you works as today
When you add your personal meeting directly in an mail in Inbox, then Teams link was missing
I have also suggested some feature improvements and new features for the integration.