HubSpot Ideas

Chhriis

Allow external social networks posts to be associated with a Campaign

The Hubspot tool for posting on social networks is not compliant with good community management practices. Unfortunately, by posting directly to social media, it is not possible to associate our posts to a Campaign.

 

It would be very useful.

 

Does anyone else feel the same?

17 Replies
JMaroto
Member

@Chhriis yes I feel the same.

 

Regards 

EEnglish3
Contributor

@Chhriis 100% agree. Unfortunately, data and ROI ARE black and white, so if the campaign reporting tool only tells part of the story, it's inaccurate and thus completely useless.

Also, there's this idea to allow external website pages to be associated with campaigns as well - it's currently being reviewed by Hubspot. I don't know if your website is hosted externally, of if there are other external assets you'd like to include (blogs, landing pages, PR, etc.), but if that functionality is something you'd like to see, go give it an upvote. 😎

SNave
Member

Yes!  We are looking for this too - it would give us such a better overall view.

FChazalon
Participant

@Chhriis I totally share that feeling 😞

Also the way hubspot allow users to create social media post such as LinkedIn ones, does not cover all key functionalities (post with pdf for example) we can find on social platform.

Which is one of the reason we still have to post first on linkedin, but that creates a feeling that we are punished doing this.

 

So our HubSpot dashboard is missing those posts 😞

Lorien
Member

I completely agree. We regularly post stuff on Facebook/LinkedIn/Twitter and tag other organisations/people, which you can't do through hubspot (other than mentioning them), it would be great to be able to associate external source-posts to campaigns. 

LayneW
Member

Yes, I agree.  Hubspot does not let you do so many things that are required for good social posting. Including, not letting you: tag people, add a location or post multiple photos in one instagram post. This is really limiting on the content that can be tracked for campaigns and therefore makes the campaign reporting redundant. If they don't offer these features they should offer an alternative such as this. 

MHey
Member | Platinum Partner

This would be great to have as we are forced to make certain types of posts directly in the meta platform due to functionality that is not currently available in HubSpot - being able to attribute these back to a campaign will aid with closing the loop on reporting in HS

Rpetersen
Participant

I'm trying to consolidate all these ideas to one post so we're more likely to get it seen. I've been sending everyone to Upvote this one here: https://community.hubspot.com/t5/HubSpot-Ideas/Adding-social-posts-to-HS-campaigns/idi-p/505855

 

RTattar
Member

This feature is crucial for campaign tracking! We schedule twitter threads through an external platform, as HS also does not provide these capabilties, and are not able to attribute their performance to campaigns

LGaskin4
Member

This is still an issue in 2023, it's a killer not being able to track socials for a campaign because hubspot doesnt have the capabilities needed to post from there.

ViolaE
Member

Same here! Please make that possible.

STellez
Member

THIS WOULD BE SO HELPFUL!

V-Marketer
Participant

I agree with all, this is crucial!

a11r
Participant

Critical feature! Please pursue! 

LiveOcean
Participant

Has there been any updates on this idea? We'd use HS for posting if we could, but since we primarily post reels now we have to post these directly through IG because we can't download the reel drafts with sound... It's really limiting not being able to link external posts to campaigns even though we can see the data is flowing into Hubspot. Has anyone found a way around this?  

MKahl
Member

We need this capability!!!

KMcCrory
Contributor

This needs to be done. There are some things native post creation can do that HubSpot cannot, but our social media posts created outside of the HubSpot tool are still important and relevant.