It's great you can send an email, but I can't see any good reason why you can't reply to a message from within the portal with all its tracking niceness. This is plain weird.
The ability to reply to emails from the timeline in HubSpot CRM is currently in beta!
Hi all, this feature is now live! Check out this blog post for the details.
+1 This cannot come soon enough. Can't understand why it wasn't included initially. Every other CRM I've tried has it already.
I would also need this feature.
Going back and forth from the CRM to Outlook is not really user friendly.
This is a massive hole in UX. There has got to be a reason why this was not originally implemented in the initial release of the product. It seems like such a simply fix too
+1 for this feature!I use Inbox instead of Gmail, so the thought of even going into Gmail is a huge turnoff for me. Implementing this feature would keep all my communications in Hubspot. Seems like a no-brainer.
+1 how was this feature overlooked?
Need this implemented ASAP to continue using Hubspot. dont have other options to integrate with macOS mail.
This needs to be incorporated, at the moment it is not working for me.
It is working on my account but please HubSpot team, add the "Send Later" button ASAP!
I find it impossible to work without seeing email replies. Having to toggle back and forth in gmail defeats the whole purpose of a supposedly industry-leading CRM and Sales & Marketing Platform.
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