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Allow email replies to be sent from within the portal

It's great you can send an email, but I can't see any good reason why you can't reply to a message from within the portal with all its tracking niceness. This is plain weird. 

HubSpot updates
Allow email replies to be sent from within the portalEquipo de producto de HubSpot
changed to: Delivered
11-20-2017

Hi all, this feature is now live! Check out this blog post for the details.

Allow email replies to be sent from within the portalEquipo de producto de HubSpot
changed to: In Beta
10-18-2017

The ability to reply to emails from the timeline in HubSpot CRM is currently in beta! 

40 Comentarios
mmedveczky
Colaborador ocasional

Finally!

 

thank you! 

 

Does this mean we get to use it or only after its deployed as final?

SteveA
Nuevo colaborador

Bring it on. Happy to beta test...

Lawpromo
Colaborador ocasional

Ready to beta.

Philliephilphil
Nuevo colaborador

Ran into this today after setting my emailing-process up in HubSpot and I gotta say I was kinda shocked that a threaded email conversation is not possible in a CRM system... Please include this feature as soon as possible! 

Lawpromo
Colaborador ocasional

Very glad to see this is now in beta. My faith is renewed!

Marco19
Visitante

How can I be added to the beta?

oscaralmgren
Nuevo colaborador

+1 here!!

Kinamo_phil
Visitante

I look forward to this feature being included

Rupert_Forsythe
Nuevo colaborador

Just stated with HS two weeks ago and this is my first major issue.  Very time consuiming not to  be able to reply on a thread from within HS.  I thought I was doing something wrong or missing a trick but it would appear not.

Baghtal
Visitante

Glad it's in Beta -- I just came here to say +1 more request to being able to Reply. Seems like a no-brainer Guiño

George2
Visitante

 +1

clintwilliams24
Nuevo miembro

+1 This cannot come soon enough. Can't understand why it wasn't included initially. Every other CRM I've tried has it already.

Yohan
Nuevo colaborador

I would also need this feature.

Going back and forth from the CRM to Outlook is not really user friendly.

 

jetapps
Nuevo miembro

This is a massive hole in UX.  There has got to be a reason why this was not originally implemented in the initial release of the product.  It seems like such a simply fix too Emoticono triste

bobbymcg
Nuevo colaborador

 +1 for this feature!
I use Inbox instead of Gmail, so the thought of even going into Gmail is a huge turnoff for me. Implementing this feature would keep all my communications in Hubspot. Seems like a no-brainer.

dhunsucker
Nuevo miembro

+1  how was this feature overlooked? 

 

Need this implemented ASAP to continue using Hubspot. dont have other options to integrate with macOS mail. 

Equipo de producto de HubSpot
Equipo de producto de HubSpot
Estado actualizado a: Delivered

Hi all, this feature is now live! Check out this blog post for the details.

Warwick
Nuevo colaborador

This needs to be incorporated, at the moment it is not working for me.

Leonardo
Nuevo colaborador

It is working on my account but please HubSpot team, add the "Send Later" button ASAP!

DrAS
Colaborador habitual

I find it impossible to work without seeing email replies. Having to toggle back and forth in gmail defeats the whole purpose of a supposedly industry-leading CRM and Sales & Marketing Platform.