Allow email replies to be sent from within the portal

It's great you can send an email, but I can't see any good reason why you can't reply to a message from within the portal with all its tracking niceness. This is plain weird. 

HubSpot updates
changed to: Delivered
Nov 20, 2017

Hi all, this feature is now live! Check out this blog post for the details.

changed to: In Beta
Oct 18, 2017

The ability to reply to emails from the timeline in HubSpot CRM is currently in beta! 

40 Commentaires
Contributeur occasionnel

Finally!

 

thank you! 

 

Does this mean we get to use it or only after its deployed as final?

Nouveau contributeur

Bring it on. Happy to beta test...

Contributeur occasionnel

Ready to beta.

Nouveau contributeur

Ran into this today after setting my emailing-process up in HubSpot and I gotta say I was kinda shocked that a threaded email conversation is not possible in a CRM system... Please include this feature as soon as possible! 

Contributeur occasionnel

Very glad to see this is now in beta. My faith is renewed!

Visiteur occasionnel

How can I be added to the beta?

Nouveau contributeur

+1 here!!

Visiteur occasionnel

I look forward to this feature being included

Nouveau contributeur

Just stated with HS two weeks ago and this is my first major issue.  Very time consuiming not to  be able to reply on a thread from within HS.  I thought I was doing something wrong or missing a trick but it would appear not.

Visiteur occasionnel

Glad it's in Beta -- I just came here to say +1 more request to being able to Reply. Seems like a no-brainer Smiley clignant de l'œil

Visiteur occasionnel

 +1

Nouveau membre

+1 This cannot come soon enough. Can't understand why it wasn't included initially. Every other CRM I've tried has it already.

Nouveau contributeur

I would also need this feature.

Going back and forth from the CRM to Outlook is not really user friendly.

 

Nouveau membre

This is a massive hole in UX.  There has got to be a reason why this was not originally implemented in the initial release of the product.  It seems like such a simply fix too Smiley triste

Nouveau contributeur

 +1 for this feature!
I use Inbox instead of Gmail, so the thought of even going into Gmail is a huge turnoff for me. Implementing this feature would keep all my communications in Hubspot. Seems like a no-brainer.

Nouveau membre

+1  how was this feature overlooked? 

 

Need this implemented ASAP to continue using Hubspot. dont have other options to integrate with macOS mail. 

Équipe de développement de HubSpot
Équipe de développement de HubSpot
Statut mis à jour : Delivered

Hi all, this feature is now live! Check out this blog post for the details.

Nouveau contributeur

This needs to be incorporated, at the moment it is not working for me.

Nouveau contributeur

It is working on my account but please HubSpot team, add the "Send Later" button ASAP!

Contributeur régulier

I find it impossible to work without seeing email replies. Having to toggle back and forth in gmail defeats the whole purpose of a supposedly industry-leading CRM and Sales & Marketing Platform.