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Allow email replies to be sent from within the portal

: Delivered
morungos
Submitted by on ‎Apr 17, 2017 11:02 AM

It's great you can send an email, but I can't see any good reason why you can't reply to a message from within the portal with all its tracking niceness. This is plain weird. 

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40 Replies
mmedveczky
Occasional Contributor
‎Oct 18, 2017 4:33 PM

Finally!

 

thank you! 

 

Does this mean we get to use it or only after its deployed as final?

SteveA
New Contributor
‎Oct 18, 2017 4:35 PM

Bring it on. Happy to beta test...

Lawpromo
Occasional Contributor
‎Oct 18, 2017 5:57 PM

Ready to beta.

Philliephilphil
New Contributor
‎Oct 19, 2017 8:43 AM

Ran into this today after setting my emailing-process up in HubSpot and I gotta say I was kinda shocked that a threaded email conversation is not possible in a CRM system... Please include this feature as soon as possible! 

Lawpromo
Occasional Contributor
‎Oct 19, 2017 11:37 AM

Very glad to see this is now in beta. My faith is renewed!

Marco19
Visitor
‎Oct 20, 2017 2:36 AM

How can I be added to the beta?

oscaralmgren
New Contributor
‎Oct 23, 2017 10:20 AM

+1 here!!

Kinamo_phil
Visitor
‎Oct 24, 2017 11:11 AM

I look forward to this feature being included

Rupert_Forsythe
New Contributor
‎Oct 24, 2017 2:08 PM

Just stated with HS two weeks ago and this is my first major issue.  Very time consuiming not to  be able to reply on a thread from within HS.  I thought I was doing something wrong or missing a trick but it would appear not.

Baghtal
Visitor
‎Oct 24, 2017 3:21 PM

Glad it's in Beta -- I just came here to say +1 more request to being able to Reply. Seems like a no-brainer Smiley Wink

George2
Visitor
‎Oct 25, 2017 1:45 PM

 +1

clintwilliams24
New Member
‎Oct 27, 2017 2:27 PM

+1 This cannot come soon enough. Can't understand why it wasn't included initially. Every other CRM I've tried has it already.

Yohan
New Contributor
‎Oct 31, 2017 5:48 AM

I would also need this feature.

Going back and forth from the CRM to Outlook is not really user friendly.

 

jetapps
New Member
‎Nov 3, 2017 12:46 PM

This is a massive hole in UX.  There has got to be a reason why this was not originally implemented in the initial release of the product.  It seems like such a simply fix too Smiley Sad

bobbymcg
New Contributor
‎Nov 5, 2017 12:16 PM

 +1 for this feature!
I use Inbox instead of Gmail, so the thought of even going into Gmail is a huge turnoff for me. Implementing this feature would keep all my communications in Hubspot. Seems like a no-brainer.

dhunsucker
New Member
‎Nov 6, 2017 10:37 AM

+1  how was this feature overlooked? 

 

Need this implemented ASAP to continue using Hubspot. dont have other options to integrate with macOS mail. 

jsg121
HubSpot Product Team
HubSpot Product Team
‎Nov 20, 2017 3:56 PM
updated to: Delivered

Hi all, this feature is now live! Check out this blog post for the details.

Warwick
New Contributor
‎Jan 25, 2018 10:27 AM

This needs to be incorporated, at the moment it is not working for me.

Leonardo
New Contributor
‎Jan 31, 2018 4:25 PM

It is working on my account but please HubSpot team, add the "Send Later" button ASAP!

DrAS
Regular Contributor
‎Sep 14, 2018 12:30 PM

I find it impossible to work without seeing email replies. Having to toggle back and forth in gmail defeats the whole purpose of a supposedly industry-leading CRM and Sales & Marketing Platform.