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I would like to be able to deduplicate form submissions when it's the same contact and count that for my sales team.
Is there a way that I can count duplicate form submissions when someone submits the form for the same contact more than one? For example, David Lewis submitted two call reports in August for Renelle Baluyot, but it only counted her one time. Would it be able to count both submissions for her? I am not sure what modifications would be needed in order to do that.
Right now, the system will deduplicate the results, aiming to "clean" the data, similar to what we do with lists.
What exactly is a call report, and why is it a form submission and not a logged call? If you want to report on activities (calls, meetings, etc.) I'd recommend using the appropriate tools in HubSpot.
Alternatively, Form Submissions is now a separate data source in the custom report builder (not sure if it's still in BETA) so when you use that as primary source the report will show each submission and not de-duplicate contacts.
Frank
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