Allow creation of datetime field from Contact Property area (not just API).
There are many times when a datetime field can be beneficial for use in the contact properties. There are currently a few fields (HubSpot defaults) that contain this data but you cannot create a custom property for this kind of data through the editor screen.
HubSpot default datetime field
Allowing this would help with building more precise workflows when it comes to email sending or time-sensitive emails like drip campaigns from workflows.
👋Hi all, I'm Rachel from the HubSpot Product team. An update - we are now in public beta for 'Create Datetime properties in HubSpot,' which allows you to create custom Datetime properties. You can opt into the beta under Product Updates. A few notes:
When viewing and editing this property, a user’s current time zone will be used. This is based on the time zone set on their device.
When filtering with this property, your account’s time zone will be used by default.
Any custom datetime properties that had been created via a Support request / via API will now display Date & Time.
‘Date’ properties whose field type can be edited can now be converted to ‘Date and Time.’
Datetime properties will be displayed as Date in the Forms Editor. Datetime properties are not yet supported in the new Forms Editor.
DateTime is absolutely part of the properties story for HubSpot in the future. We have some product and technical challenges to work through still, so no firm promise on timing, but will keep the group updated as this functionality comes along.
According to the doc: https://developers.hubspot.com/docs/methods/contacts/v2/create_contacts_property , we can create a custom property of data type 'datetime' but the field type can only be 'date'. And when you create/update a contact by specifying that custom property value say '1569925412000'(which is UNIX timestamp of Oct 1, 2019 6:23:32 AM in millisec) and then fetch contact info, you'll indeed find that property value is '1569925412000' but in the Hubspot UI, if you go to the contact and view this new property value, you'll only see '10/01/2019' which is because we've set the field type to be 'date' as we have no other suitable option.
It would be great to track our tasks, so when finishing one I could type in the time I needed so that helps us as Support / Customer Success Team to see how long certain tasks take us and how much workload we have as a team, also to give the management the insights and to optimize processes that take to long.
This would be very helpful for us, as it would allow us to trigger different actions for support issues raised off-hours, cutting down our response time.
Agreed. It doesn't make sense to me that we can't use an existing data type for our own custom properties. Some of these fundamental missteps with data types and transformation are so odd. HubSpot shouldn't purport to offer an "enterprise" platform when it's riddled with very basic issues like this.
DateTime is absolutely part of the properties story for HubSpot in the future. We have some product and technical challenges to work through still, so no firm promise on timing, but will keep the group updated as this functionality comes along.
Would love to see this. You're already halfway there - the time is being captured in the date picker property, it's just not being displayed. Please add this!!!