Allow connection of Office 365 shared mailbox to Hubspot shared mailbox

KyleM

My understanding is you can connect an Office 365 shared mailbox to a personal Hubspot account with IMAP settings, however, this option doesn't seem to bve available for the team shared mailbox connection in Hubspot.

 

This would be extremely useful as most business traffic comes through generic shared info@ or enquiries@ addresses and not being able to connect them to it's counterpart in Hubspot is a real loss.

 

Thank you in advance for your help on this.

29 Replies
MadsNissen
Participant

this seems like basic functionality that should get in place soon.. 

austinrtc
Member

+1

JTorresCG
Member

+1

Another feature that you could consider a standard in every CRM. Please make this happen soon.

bsm007
Contributor

We desperately need this instead of gettign an office 365 license for each currently shared inbox (we share them in O365 purposely so we can easily add/remove members instead of constantly sharing/updating the mailbox access credentials).

MRTucker
Participant

This 100% needs to be available!

AnnieRECIPE
Contributor | Platinum Partner

+1!

jenrankin
Participant

Our company needs this as well!! 

FHazenberg
Member

We need this to. This feature is very important for us to be successful in implementing Hubspot

TInfo
Member

Need it!