Our Contact Us form is being spammed by someone who is using a gmail.com domain. Since we do get valid submissions from gmail accounts on this form we cannot block the entire domain.
It would be great if there was a feature which would allow us to block individual emails or alternatively block a contact record altogether.
We are having trouble blocking competitors who sign up to our emails using personal email accounts. This would be solved with a similar email block feature.
This feature would be great! I know a specific competitor is accessing all of our content under a fake email address. We also have good leads come in from domains like gmail.com, yahoo.com, etc.
It would be great if we could block one email address globally (like we can do for the domain). It is not practical to block it in all forms, so we please consider this property.
Please add this feature. We routinely get spammed from the same contact with the same message 3-5 times a day. We already implemented CAPTCHA and we can't block by domain as we get legitimate leads from gmail.
We've had this issue since March and there has been no word about it being on the horizon as a feature.
Another elementary feature lacking in Hubspot. Have a real love/hate with the platform. This has got to be a simple fix - blocklisting a whole domain (particularly Gmail) is ridiculous.
I came here to post this idea. It's also important to have a universal blocklist you can update across all active forms so you can update it immediately if a competitor gets through to prevent them from downloading any more content. We've had this come up more times than I can remember.