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Status: Idea Submitted
NBoorman
Submitted by on ‎Sep 2, 2021 8:25 AM

Allow announcements through Live Chat

Live chat is a really powerful channel.  It feels like a real lost opportunity that we can not make annoucements through the chat channel proactively.  I.e. letting users know about new functionality or services or changes.

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1 Reply
1stClaas
Participant
‎Sep 17, 2021 5:15 AM

Other ideas have been posted that are the same. However, if Hubspot'd benchmark that they'd see it's overdue to add such a function both for marketing purposes as well as customer support