HubSpot Ideas

NBoorman

Allow announcements through Live Chat

Live chat is a really powerful channel.  It feels like a real lost opportunity that we can not make annoucements through the chat channel proactively.  I.e. letting users know about new functionality or services or changes.

1 Reply
1stClaas
Participant

Other ideas have been posted that are the same. However, if Hubspot'd benchmark that they'd see it's overdue to add such a function both for marketing purposes as well as customer support