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Status: Idea Submitted
Shiran
Submitted by Participant | Diamond Partner on ‎Oct 17, 2022 8:04 AM

Allow admins to turn off notifications for users

At the moment, the default setting on notifications is that users get all notifications. This causes a lot of frustration as all users then get email notifications for unassigned conversations and this can only be turned off on a user level. 

 

It would make managing portal adoption much easier if admins could turn these notifications off for users, or if the default on unassigned elements was off and users would have to turn them on as part of onboarding. 

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3 Replies
Jon-RevenueOps
Contributor | Partner
Contributor | Partner
‎Oct 18, 2022 9:03 AM

This would be great, the other aspect of this would be set up notifications by team (and force them on or off).

Shiran
Participant | Diamond Partner
Participant | Diamond Partner
‎Oct 18, 2022 9:33 AM

@Jon-RevenueOps yes! That's a great idea, team-based notification settings would make this much easier too. 

karstenkoehler
Hall of Famer | Partner
Hall of Famer | Partner
‎Oct 19, 2022 10:31 AM

Hi @Shiran,

 

This is already possible 🙂 https://knowledge.hubspot.com/settings/create-notification-profiles#create-notification-profiles-by-...

 

If this answers your question, let me know. @kvonloesecke could then maybe convert this request into a regular thread so it's more easy to find for other users.

 

Best regards!