Allow admins to control settings and defaults for other users

[Chris-Higgins]

Unless I'm very much mistaken, the only way for HubSpot administrators / partners to configure things like sales email signatures / meeting links / chat availability or edit profiles of other sales users is by logging in to each individual's account independently.

This is a really cumbersome process, first having to obtain login details for X number of users, and then log in to each account and configure each setting accordingly.

It would be great if this could all be managed from an administrator / partner account. For example, create a bulk-standard thirty minute meeting link that with availability between 9am and 5:30pm, and make that available to every sales user in X team. Or, design one email signature and roll that out to every user (or a specific team), using personalisation tokens to update the custom details.

[andyb]

Completely agree. Admins/Partners need to be able to configure all the settings for users. Whether we like it or not, some users don't have the nous to configure this stuff themselves.

[MdeRada]

This is absolutely necessary, there was a similar idea raised some time ago here: https://community.hubspot.com/t5/HubSpot-Ideas/Admin-login-as-other-user/idc-p/209019#M22716 

I hope we can make it happen!

[kkeate]

Yes! I've been looking for a way to do this for a long time. This would make things so much easier when working on sales projects for clients!

[CPSMP]

Totally agree.  Especially needed to adjust the names.  Some of our users forgot to add their names properly and are known by their email addresses.  I can't even fix that.

[jhollender]

Yes, this is really necessary. I also want to be able to set the user's schedule (days/times that they work).