HubSpot Ideas

GKorff

Allow a joint e-mail for teams at the customer side

In customer organisations not all contact person have an individual e-mail address. They share a generic mail address for the team like "purchasing@company-x". If you want to reach a particular person you have to specify the name in the mail headline.
However, it is still possible that individual team members are known to the HubSpot user(s) and those even have individual phone numbers. Therefore, it would be helpful to store them individually.
HubSpot does not allow more than one contact person being connected to an e-mail address.

Can we have a feature that allows to specify a "team mail address" that can be used for communication from different contacts?

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