HubSpot Ideas

cmac90

Allow Validation Customization on Company Name

Recently, I engaged with HubSpot support as I was attempting to enable validation rules on the Company Name object and found that despite having a nice set of pre-defined validations on this object (e..g must be > n number of characters), Hubspot won't allow you to turn on these settings. Very suprising that a CRM system won't allow you to define rules to help ensure clean data on some of the most important fields in your database.

 

After engaging support, they replied "Internally, there are implications across HubSpot since many tools depend on common default properties like Company Name, and so this restriction to prevent validation customization has been put in place to protect that."

 

However, it seems they're open to considering if others have a need. Please vote to help support cleaner company name data by enabling custom validation rules on this data object.

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LWu_CMS
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