HubSpot Ideas

TNelson1

Allow Super Admins to change Hubspot User Name

For reporting purposes this ability is important so that all names are in the proper form.  Some people put theirs in all caps or dont do any captalizing of the first letter and on reports this doesnt look professional when using the Hubspot User field.  As a Super Admin this would be a simple change.  It would probably also be nice to allow others to change but all Im asking for is for Super Admins at the moment.

HubSpot Updates
Delivered
March 11, 2024 06:43 AM

Hey folks - sorry for missing here. But we actually did deliver this. Appreciate everyones feedback! If you go into the user record --> prefrences you can edit a users name there (just a note you can't edit a users name if they are on more than 1 hubspot account1). Here is a link to the product update if you'd like more details: https://app.hubspot.com/l/product-updates/?update=13885230

March 31, 2023 06:39 AM

Hi @TNelson1 , check out the product update for this - you'll see more information about the user record there! You can now click on the email address of your user from Users & teams to view their record, with more actions available to you than before. Thanks for the feedback on partitioning! This change doesn't impact anything permissions related, but I can pass that along to the relevant team.

In Beta
March 30, 2023 11:47 AM

Hi @TNelson1, I'm happy to announce that the ability for Admins to edit a user's first and last name is now possible via a new User record. You can join the beta for this feature in your HubSpot account > Product updates > Betas. We'll be adding additional functionality for Admins here over the coming months.

 

If there is anything else that you would like to see in this space, feel free to comment here or send me a message!

4 Replies
jsg121
HubSpot Product Team

Hi @TNelson1, I'm happy to announce that the ability for Admins to edit a user's first and last name is now possible via a new User record. You can join the beta for this feature in your HubSpot account > Product updates > Betas. We'll be adding additional functionality for Admins here over the coming months.

 

If there is anything else that you would like to see in this space, feel free to comment here or send me a message!

TNelson1
Member

What do you mean by "via a new User record"?  The other key part to this is that for instance, we at Home Office assign Hubspot Users who are franchise owners to their perspective franchises but we dont want those Hubspot Users to see anything in that franchise object. 

Franchises
#1 - Bob Smith
#2 - John Nelson

If we make notes for franchise #1 we dont want Bob Smith seeing those notes but we do need to know that Bob Smith is the owner.  Does that make sense?  

jsg121
HubSpot Product Team

Hi @TNelson1 , check out the product update for this - you'll see more information about the user record there! You can now click on the email address of your user from Users & teams to view their record, with more actions available to you than before. Thanks for the feedback on partitioning! This change doesn't impact anything permissions related, but I can pass that along to the relevant team.

jaleonard19
HubSpot Product Team

Hey folks - sorry for missing here. But we actually did deliver this. Appreciate everyones feedback! If you go into the user record --> prefrences you can edit a users name there (just a note you can't edit a users name if they are on more than 1 hubspot account1). Here is a link to the product update if you'd like more details: https://app.hubspot.com/l/product-updates/?update=13885230