Allow Super Admins to Edit User Account Info

[AndrewFiola]

This feature is for account Super Admins to directly edit User Accounts without requiring individual users to log into HubSpot.

For example, I have a team of six sales reps. I have intentionally avoided sending them an invitation email to HubSpot since I am the only person who needs access (Marketing) to our company account.

I want to send personalized emails on their behalf and assign contact ownership for various outreach campaigns (monthly newsletters/nurturing/etc.) based on their owned contacts.

Currently, HubSpot only allows me (the Super Admin) to create a User Account with an Email Address and doesn't offer any other User info editing access (cannot add their first name, last name, profile photo, etc.) for a User's profile without that User logging in and creating their account in HubSpot.

This feature would save loads of time without requiring Account Users to directly log into HubSpot, especially if I do not wish to grant them access to our Company Account.

Please consider adding this feature soon.

Thanks,
Andrew

[AndrewFiola]

Thanks for the feedback! The ability for an Admin to edit a user's first and last name is delivered as of last week! We'll be adding more functionality to the new user record this year, including a user's profile photo.

[JVOGELSANG]

ditto: this should be a standard permission for sysadmin to edit user details.

Users can still customise their identity when generating quotes and emails, but sysadmnin should have control of their default profile information.

[TKChuah]

Let's go guys, this is like a standard thing that should exist.

[jsg121]

Thanks for the feedback! The ability for an Admin to edit a user's first and last name is delivered as of last week! We'll be adding more functionality to the new user record this year, including a user's profile photo.