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Status: Not Currently Planned
chereneetemadi
Submitted by on ‎Mar 17, 2017 12:39 PM

Allow Personalization Tokens to be Used as URLS in CTAs

It looks like adding a personalization token to a CTA URL is not currently possible in HubSpot, as the token will become URL-encoded when the CTA is created in the CTA tool, instead of populating with a contact's information (unlike a regular link that's created directly in the email editor).

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85 Replies
CBN
Top Contributor
‎Jan 29, 2024 4:36 AM

I think we might as well plan for the 25 years anniversary based on previous HubSpot obvious gap development time @AMaclachlan9 

RJH147
Participant
‎Mar 18, 2024 1:10 PM

This is an absolute must. How can a market leading system that combines a CRM and ESP not include personalisation in a CTA?! It's simply ludicrous not to deliver this natively, and for it to have been a known issue for nearly 7 years with hundreds of upvotes against the request as well, is mind blowing.

KateGibbons
Participant
‎Mar 18, 2024 4:39 PM

Commenting again to be the squeaky wheel. @DanielBertschi and @kaburke use your Hubspot power. Save us all. 

JeanBaptiste
Participant
‎Jul 17, 2024 8:40 AM

Hi, I found an interresting proposition right here : https://community.hubspot.com/t5/Email-Marketing-Tool/Personalized-token-in-CTA-or-Button/m-p/455128

JeanBaptiste
Participant
‎Jul 17, 2024 8:40 AM

Hi, I found an interesting proposition right here : https://community.hubspot.com/t5/Email-Marketing-Tool/Personalized-token-in-CTA-or-Button/m-p/455128