Allow Payment Subscriptions To Be Cancelled Using Workflows

[GLePage]

It would be very useful to cancel a recurring billing cycle using a workflow.

[KSettlemire]

This 100% needed for our donors. It would also be great to give them the option to skip a month or schedule a number of payments with a deadline where they cut off.

[SHinkle]

^ I agree!

[EAmoroso]

We need this badly. We are mid migration from Keap to Hubspot and were previously able to automate both this and subscription changes in general

[JWyborn]

This is so badly needed, why was this overlooked to begin with

[ANeveu]

We need this as well.

Someone typed a response to this need here:

https://community.hubspot.com/t5/APIs-Integrations/Cancel-User-Payment-Subscription-from-external-ap...

But it looks like there is no ability to do a DELETE action via API. I don't think we want it to be "deleted" anyway, more like canceled or paused.

But that response seems to be saying that we can use a HubSpot Workflow that is triggered by a custom field. Has anyone tried this? I will give it a try in the next week or two and report back.

[YOshima]

+1

Badly need this feature

[orangepegs]

It's absolutely shocking that a subscription payment tool wouldn't have a way for users to cancel. Come on, guys. This is standard, common sense stuff.