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Given that there are limitations to Meeting Notifications, it would be ideal to allow a "Meeting Time" option available as a personalization token that can be used in multiple settings. This could even be included as part of the existing "Last Meeting Booked" personalization token data.
In our context, we want multiple people to be aware of upcoming booked meetings, but the only data that is currently useable is the Meeting Date, which lacks the important time information.
Writing on behalf of a customer - they have a HubSpot intake form they are using prior to a customer's onboarding kickoff call and are trying to send an automated email when the customer submits the form that says "thanks so much for submitting the form. We will review it prior to our kickoff call scheduled for _______________" we could use the date of last meeting booked with the meeting tool, but there are some rare circumstances when the onboarding specialist would book it manually so this wouldn't always work. I tried building a workflow that says if a meeting is scheduled with this type, set a custom date property, but it only lets me set the date property to today's date or a static date. So I'd love the ability to either do this with a workflow or have a date proeprty just exist that I can pull into the email as a personalization token.
Please can this token be introduced! I would like to send reminders for their appointments to say "a reminder that your appointment is coming up at xxx"
Yes! It's so counterintuitive to send a client a meeting confirmation and only send them the date! They probably already know the date. They want to confirm the time of the meeting. This would help out so much.
How is this still a limitation? The data is literally there just pull the time through too as a personalisation token! Trying to send a reminder whatsapp to my contacts but it just shows the date - ridiculous!
This is STILL a problem. And a big one, in my opinion. This feels like very basic functionality that should have been implemented a long time ago. I don't want to have to tell my clients that they have to invest in a separate tool or in Operations Hub just to get this one little feature.
I don't understand why Hubspot doesn't listen to their customers. It's frustrating that this basic feature has been requested for four years without any action taken. Please do something about it.
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