Allow Different Types of Workflow to Communicate
Right now, when you create a contact, company, or ticket workflow, that workflow can only communicate with those same type of workflows. There are situations where I may want those to crossover and don't currently have th ability to do so.
For example, if a ticket is created pushing out a notification to the associated contact's owner letting them know they have an open ticket. There's only currently a way to push out a notification or task to the TICKET owner, not the CONTACT owner. And you could create a separate contact workflow, but when you're selecting which workflow you want to connect it to, you're only given the option of other ticket or contact workflows.