Allow Custom Survey to be linked to ticket

JérémieCath

Hello,

I would like to suggest the possibilty in Hubspot that custom survey can be also linked to a ticket (or more objects, not only a contact as it is right now) so that we can then produce tickets related reports with feedacks : Show only feedbacks with the Source Ticket = Phone, or with a specific Ticket Category etc...

 

At the moment : 

- Only feedbacks with CES survey are linked with ticket but this survey allow to filter only on the pipeline property to identify the recipients of a survey, which is too light

- Custom survey allow to choose from any property of a ticket related to a contact ... but the feedbacks will be linked only to the contact