Allow Collaborative Editing/Comments on Knowledge Base Articles

[sarahdecarlo]

HubSpot already allows commenting on many different types of assets, including website pages & blog posts: https://knowledge.hubspot.com/campaigns/add-comments-to-your-hubspot-assets

Can this functionality be added to the Knowledge Base Article editor too? This & the ability to view article revision history (also available on website pages) would be a huge value-add.

[sarahdecarlo]

Commenting capabilities should be available to all portals that have migrated over to using our newest knowledge base tools! Closing this one out.

[sarahdecarlo]

@Steiger sent you a message with more details! 

[sarahdecarlo]

@sarahdecarlo Great q, thanks for reaching out! We're actively working on adding commenting functionality to the new knowledge base tool (more information on the overall new functionality in that article I sent over). 

As of now, joining that beta would prompt you to create a new knowledge base to take advantage of the new tools. We're working on a migration tool to allow you to easily move existing articles over and utilize the new tools on existing KBs + articles. I hope that helps clarify! 

Re: revision history - this is being considered, not yet in active development.

[sarahdecarlo]

Appreciate the feedback from everyone that has submitted! We're working on adding commenting functionality for our new knowledge base tools: https://knowledge.hubspot.com/create-and-customize-a-new-knowledge-base

Stay tuned! 

[LPoupet]

thanks @audreymccully ! 😀

[amberbachlani]

Commenting capabilities should be available to all portals that have migrated over to using our newest knowledge base tools! Closing this one out.