HubSpot Ideas

CFL

All null/blank values to be imported

When importing a file, allow a property value to be set to null or blank in the import.

 

In Salesforce, this is done by importing #n/a as the property value. See https://help.salesforce.com/s/articleView?id=000314136&type=1

 

Example: a user does an import that sets a field called "notes" to the wrong value when the field should remain empty. Re-importing the same file with that property value empty does nothing - it doesn't return the notes field to blank. Allow a new import with #n/a in the notes property to null or blank the field.