Nous utilisant l'agent breeze pour alimenter le chatbot de notre site par l'IA et permettre à nos clients de trouver leur réponse en autonomie.
Nous souhaiterions pouvoir avoir un second agent breeze, synchroniser avec une base de connaissance spécifique, qui serait dédié à une utilisation en interne par nos conseillers clients.
Absolutely! This! As the HubSpot admin at my company, I want to integrate a Breeze Customer Agent within our HubSpot portal to support our sales reps. *** Translation (via Google translate):
Internal Breeze Agent We are using the breeze agent to power our site's chatbot with AI and allow our customers to find their answers on their own.
We would like to have a second breeze agent, synced with a specific knowledge base, which would be dedicated for internal use by our customer advisors. *** This feature would let them ask for help directly while using HubSpot (we have a fairly involved sales process, custom UI integrations, etc.). It would streamline their workflow and allow me to scale my support. I see them, in a way, as customers. Let's give admins this ability!
