HubSpot Ideas

Shea-PermaTherm

Admins Need to be able to Login as Different Users

In our Salesforce org, we are able to login as a user by a click of a button [login] next to the user's name, and would appreciate having this functionality in HubSpot. The current work around to this is cumbersome for our users - as an admin, we have to get the users login information and then login as them to test and go back to our account to work through the issue further. This is requires more steps to be taken on the admin and user side, and creates more clicks (especially, if that person is out of town or on a call and hard to reach but they are having technical difficulties). Can the Idea Team please see if this will be an item on the development list for the near future? If so, we would love to be apart of the testing phase and provide additional feedback. Please keep us in the loop!

1 Reply
PerryP
Participant

I agree that was a nice feature in Salesforce and would love to have in Hubspot.