Thank you all for the feedback! I'm pleased to share we are planning to solve this problem later this year. I'll update this post when we have more news to share.
This is so basic. We find out too late that users are not logged in and therefore missed all activities getting logged as well. It creates many issues that could be prevented if admins could know about the disconnected inboxes in advance and take action.
Well much needed feature for Super Admins to have. Everytime an email reply is not being tracked, some workflows do not work according to plan. Infact, super admins need an alert as soon as a connected inbox is disconnected let alone having a view of who is connected and who is not.
Thank you all for the feedback! I'm pleased to share we are planning to solve this problem later this year. I'll update this post when we have more news to share.
This is an important feature. To understand if users have connected their email, calendar, etc and then the ability to understand if any have been disconnected at any point in time.