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Status: Delivered
NSeter
Submitted by on ‎Jan 4, 2021 6:29 AM

Admin view of connected email inboxes

As a super admin I would be very benefical to see whom in the company/team that has successfully connected their outlook or gmail with Hubspot

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HubSpot Updates
November 16, 2023 09:23 AM

Hi @SCole7! We do send a notification to users directly when their email and calendar disconnect, but I understand that might not always be sufficient. I recommend upvoting this idea: https://community.hubspot.com/t5/HubSpot-Ideas/notifications-when-calendar-email-are-disconnected/idi-p/816942 We're exploring some solutions around this and I will keep that idea updated.

Delivered
November 15, 2023 11:46 AM

I'm pleased to announce both of these updates are Live. If you're experiencing issues, please reach out to our Support team.

October 06, 2023 10:45 AM

Hi all! We have another addition here with the redesigned user record! Admins can enroll their portals by visiting this link to the entry in Product Updates and clicking "Join beta". Under Preferences, there is a new "Connected accounts" section that will show exactly which accounts the user has connected and their current status.

hroberts_0-1696614277491.png

In Beta
September 27, 2023 09:37 AM

Hi everyone! I'm very excited to announce the first version of this is in public beta today as part of the new users table! Admins can enroll their portals by visiting this link to the entry in Product Updates and clicking "Join beta". Email Status will show if a user has connected their email and it is enabled. I also wanted to mention Calendar Status and Calendar Sync which do the same thing for Meetings and the Calendar integration.

Screenshot 2023-09-27 at 8.36.01 AM.png

 

Screenshot 2023-09-27 at 8.31.40 AM.png

We have even more to come, so stay tuned!

In Planning
May 12, 2023 12:58 PM

Thank you all for the feedback! I'm pleased to share we are planning to solve this problem later this year. I'll update this post when we have more news to share.

41 Replies
SRoldan94
HubSpot Employee
HubSpot Employee
‎May 14, 2025 12:16 PM

Hi team, 

 

Right now the workaround for a superadmin to check the emails connected will be available for enterprise subscriptions only, log in as the user they want to review and then check their personal email, it would be good to have a view that shows all the information for all the users, so superadmin can check this information easily.

 

Thanks!