Admin View of All Users Meeting Links

Right now I have 24 users who are using HubSpot Sales Pro extensively the Meetings feature. It would be nice to have an Admin view to see all the Meetings that are created for my whole organization or broken into teams.

 

To get around this I've created a shared Google Doc and I've asked reps to place their meeting links into the document...but they tend to forget and I have to bug them to add when I should just be able to view these. If we are trying something new for marketing and want to embed a certain type of meeting of length it is torture to beg and plead with my sales team to provide this information to us.

 

Sounds simple in my mind but I'd be interested to hear if anyone else has this pain.

HubSpot updates
a month ago

Hi @Chris-Higgins , 

 

We took a look here and I think the issue is related to if you've connected that user's zoom account in settings. I've sent you an email to work this out, but it should work as you expect if they have a linked zoom account.

 

Best,

Lars

 

 

Aug 21, 2020

Hi @Chris-Higgins ,

 

That sounds like an unintended behavior. Will do some digging to see if there's anything preventing us from adding that back in.

 

Thanks for bringing it up!

 

Best,

Lars

changed to: Delivered
Jun 8, 2020

Hi everyone,

 

I'm happy to tell you we've added this feature. Now a Super Admin can view and edit any user's meetings link by using the dropdown in the Meetings app.

 

For more information, please see: https://knowledge.hubspot.com/meetings-tool/create-a-meetings-link

 

If you have any feedback or questions, feel free to add them here or email lars (at) hubspot.com

changed to: In Beta
May 20, 2020

This functionality is now in beta. Please email lars (at) hubspot.com with your HUB ID if you would like early access.

 

Best,

Lars

changed to: In Planning
Oct 27, 2017

58 Replies
Regular Contributor

@noraferguson - it's not an elegant solution, and is pretty limited in actual analytic value, but meeting links do show up as forms, so you can create a custom report with filter on forms for "Meeting Link: [xxx]".

Occasional Contributor

In planning for a year almost, would that be implemented?

 

Thanks!

New Contributor

It would be helpful to be able to grab team members' links for a few reasons. I have 4 different team members that I'll need to have set up "sales" and "non-sales" call links so we can make sure the non-sales links are added to a workflow that changes the lifecycle stage.

 

We also have a business development rep on our team who needs to be able to easily connect leads she's qualifying with account reps. Right now, she's just saving all their meeting links in an external doc. It would be awesome if she could select their links to insert in an email.

Occasional Contributor

Exactly what we need too.  That'd be awesome to have.  @hroberts any updates on this?

New Contributor

Any update on this? Calendly has had this forever. 

Regular Contributor

I have this problem too, and recently discovered a hacky way to get a salesperson's default meeting link (this may not be the best way to do this, but it's the only one I know - and it won't give me all their meetings, just their default link):

  1. Create a marketing email
  2. Insert a personalization token > Contact: Contact Owner > under "User Property," select "Meetings link"
  3. Send yourself a test email, and under "Receive email as a specific contact," select any contact that is owned by the salesperson you want the meeting link for
  4. When you receive the test email, it will contain that rep's meeting link, which you can copy
Regular Contributor

YES!!! AMEN TO THIS! It is a huge waste of time having to ask all of my reps to make their own links, then having them give me the links, and waiting on them to get the things I need to get done, done. Hubspot is designed to make life easier and more efficient, and having this capability would be just that. Thank you! 🙂

Regular Contributor | Gold Partner
Regular Contributor | Gold Partner

For us it's a real big problem that everyone of the sales team has to build its own meeting links, even for the same type of meeting with the same people. That's not really user friendly. So for the moment we decided to schedule meetings with Calendly as long as HubSpot will not offer a better solution.

Top Contributor | Gold Partner
Top Contributor | Gold Partner

It's common that a single user in a sales enablement function will be tasked with setting up meetings on behalf of other users. For tradeshows and other events, having a single link that multiple team members can see and utlize within their own account is a must-have. I hope to see this on the roadmap!

New Contributor

I totally agree. Dealing with that right now, what a pain!

New Contributor | Gold Partner
New Contributor | Gold Partner

Sometimes it would be really handy to be able to create a meetings link on a user's behalf.  Could a user check a box somewhere assigning someone else to manage their meetings link, edit the messaging and options? This scenario would be helpful in a setting where a marketer, for example, would like to use a sales person's meetings link in marketing assets, but the perhaps not so tech-savvy salesperson has trouble formulating the meetings link and messaging options. Maybe this is already doable?

Top Contributor

+1

Esteemed Contributor

Really a pain to manage manually, not knowing what links they have.

 

@hroberts or other Hubspot team members: this is shown as "in planning" since 2017????

 

 

Occasional Contributor

+1

New Contributor

PLEASE AD A FEATURE TO MANAGE MEETING LINKS AND CREATE MEETINGS BY A SUPER ADMIN OF ADMIN.

 

Manage meeting links, create templates etc. That's is not a privacy issue. Viewing the calender it is.. viewing the scheduled meetings isn't because it's company based.

 

Like in Calendly it's is possible to make templates user can use. And also see the appointments that are scheduled.

 

Schermafbeelding 2020-03-26 om 16.13.55.png

 

We want to make meeting links on behalf of the users. Can't be that difficult would it?

 

Thanks!

Occasional Contributor

Git 'er done!  This would be really useful, looking forward to this coming out.

Occasional Contributor | Gold Partner
Occasional Contributor | Gold Partner

Sooo.... any actual movement on this feature yet? What say you, HubSpot?

 

New Contributor

Agreed! I manage our support inbox for customers and often times I send out different team member's calendar links where appropriate. We currently have a shared word file that contains everyone's meeting links and when to use them. It would be way easier to just have access to everyone's meeting links within HubSpot since that is where our support tickets come in to 😉

Esteemed Contributor

I opened a support ticket today, as one of my users had a problem with his meeting link. A link that I, of course, could not see but only try to troubleshoot by sharing his screen.

 

The Hubspot Support person could not even see my user's link! and here I thought that the problem was merely that Super Admins cannot see the links... (sarcasm).

 

It is key to be able to view and edit meeting links for all users. I find the silence from Hubspot deafening. The product manager marked the idea as "in planning" in 2017 (!!!). No response since then in this thread. Direct inquiries to my account manager and customer success manager yield the same: absolute silence and no solution in sight.

 

This is functionality that we pay for.

 

😞

 

Top Contributor

Yes, not only is it a meeting link issue but also, as a marketer, I often need to embed other people's meetings on the website. I also use these in workflows and contact lists to help automate various tasks.

 

I would like the ability to access all meetings so I can quickly grab the links or embed codes whenever needed.