Adjust settings on 'Automatic Unenrollment' in 'Sequences'
I think it would be great to continue running a sequence even after a client replies. Right now after a client replies, they are automatically unenrolled from the assigned . I see how this can be beneficial, however, we should have the option to dictate when a sequence should stop.
There are certain sequence follow-ups that are solely for client retention follow-up and will have tasks and emails set far in advance.
We have a large book of business that often slips through the cracks and a way to mitigate lost contacts is through consistent follow-up.