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HubSpot Ideas

MGarvey

Additional deal information for internal user notifications.

I've had multiple people request that internal email notification include additional deal information, but I that doesn't seem to be an option I can find. It would MASSIVELY improve our workflow.

 

For example: If one of our employees is @ mentioned to "approve a project" and they receive an email notification with the comment, they then have to click "view comment" to follow the URL to figure out which project it is refrencing.

 

If we could include information such as the Deal Name in that initial notification email we could skip that step and save a lot of time.

 

Is this possible?

4 Replies
KEarling
Member

Yes, this would be great! After an initial note is generated, everytime a person comments on that note, having the Hubspot Deal/Order number automatically generated as the header/beginning of their comment would be most helpful.

JakeGarvey
Member

Fantastic idea. This needs to happen. 

TLauchert
Member

Great Idea

MSchütz
Participant

Yes, also I would like to be able to have the e-mail´s topic mentioned in the internal notification mail. Or the sender´s e-mail adress, so I can quickly scan whether it´s an urgent matter to attend to or not.