HubSpot Ideas


Additional Task Priority options other than High



I think your team is on the right track adding a Task Priority option.  Now all you need to do is allow us to customize the selections there.  Perhaps it could be capped at 5 options to avoid clutter, but there must be more then "high".


This is CRITICAL for sales functionality.  In fact it is remarkably helpful for automation purposes as well.


It seems most of the work is done on this feature, just need to move it from a C- to an A now.

Atualizações da HubSpot
May 06, 2022 07:23 AM

We sure did! 😃 

Status atualizado para: Delivered
May 02, 2022 07:24 AM

Hello HubSpot Community, 


I am excited to announce that you are now able to assign additional priorities (high, medium, low, and none) on tasks. This is available in all the areas of the platform where tasks are created such as Workflow, Sequences, Task app, Record pages, etc…


Please let me know if you have any questions. 





Status atualizado para: In Planning
March 07, 2022 07:51 AM

February 17, 2022 07:47 AM

We are currently working on filtering by time zone on the task app and supporting saved views on the task app. 

February 17, 2022 05:15 AM

I share in your disappointment and I am committed to getting this capability to you sooner rather than later. We have a couple things in flight at the moment. Once those things are complete, adding more task priority options is currently next up for our team. 



October 14, 2021 04:31 AM

I agree 100% with your comments. We have prioritize this and hope to start work on this soon. I can not make any promises on when this will be delivered, but know I feel the same exact way as you. 

Status atualizado para: Being Reviewed
July 26, 2021 01:40 PM

Hello HubSpot Community,

We are looking for ways to improve Task Priority Options. The main way that we improve and get better is by being guided by our customers. If you are interested in influencing the future improvements to task priority options, please fill out the below survey. We will use the collected information as our guide and potentially reach out to some of you so that we can gain a deeper understand of your feedback.

We appreciate your help and look forward to connecting with you.

89 Comentários

Agreed, we need more than "High" and "None" being able to customize the lables, colors and sort order would be even better but I would be happy with "None", "Low", "Medium", and "High".


we need this on a priority basis as this really helps us to prioritize and create task flows and I see that this has been suggested some time ago and still not been complied with this a simple thing and should be easy to change

Top colaborador(a)

+1 from me.


Same needs as most others in this thread. Tasks need customisable priorities or a standardised set.


200,348,058,048.58% YES!!!


Being able to have at LEAST 3 or 4 addional options to JUST a priority being nothing or High is a MUST!!


I'm love HubSpot - I must say I'm surprised this wasn't a thing already, as you can literally change EVERYTHING ELSE!!


Can we also get the same kind of access to TASKS in general, to modify and create new fields please?!?! 😄




Thanks all!!



Chris Kindler

iLeads Media


I find with all CRM's I have used that there is a disconnect between the deals and the tasks.  Every deal should have an associated task that is prioritized according to either deal status or task priority.  Have the Deal status show up in the task window would be ideal for prioritizing your sales day!


This is essential. Please do this!


Very important!


I agree this is critical! We have a telemarketing team and we need this function in order to delegate the order of tasks to them. They can't just all be high.


This would be great if we could have the option to edit these ourselves. I think these will be individual needs i.e. "None/Low/Medium/High"

Colaborador(a) | Parceiro Diamante

This is essential. I'd like to edit the task priority drop down options. At least the "Low" and "Medium" options as we have in service hub for tickets.  


I concur with the rest of the feedback, that having high, medium and low task priority is important.   This is an important part of prioritizing task management.


So is Hubpsot working on adding this capability? 


+ 1


Why has the HubSpot development team not addressed the addition of Medium and Low Priority to the Drop Down?? Based on the large number of comments which likely is only 1% of the actual users wanting this that took the time to post a comment; it is not acceptable that this has not been addressed.


I am just wondering, tht such an imortant BASIC function is not avaialbe yet....
Hope you will add it very soon, because I would like to change over from Outlook.


Membro | Parceiro Elite

I'm surprised an Enterprise level tool doesn't have this yet.
Maybe emulate one of your competitors since it appears their level of granularity is working for them.


Absolutley agree. There needs to be more than just High Priorty. 



totally yes! I don't understand, why  this feature isn't installed yet. It would be very helpful! 🙂


Yes, please! A customizable drop-down would be fantastic. 


I am totally baffled as to why task woul dnot have the standard High, Medium & Low.....who just has High!!

+1 from me. 

HubSpot Employee

Hi team,

Commenting for a customer here.

It makes no sense to only have 1 selectable option e.g. none or high for the task priority here. The reason why we have this is so that we can "rank" our task and having just high/ none is not the most helpful.

Hoping we can look at this.