We the marketing team would love to have the ability to add social posts to HubSpot campaigns, which were not published in HubSpot but on the platform (Facebook, Insta, LinkedIn). It was already possible once.
As we mostly combine a lot of channels and our Social Manager mostly uses his cell phone for preparing and releasing posts we would have a 360 degree view which channel works best for every topic.
The Social and Campaigns product teams at HubSpot have reviewed this feature request over the last months and had started to build this functionality. Unfortunately, during this process we came across technical challenges that we aim to address first. As a consequence, the status of this request is now: 'blocked/ on hold'.
We are aware this feature is providing a lot of value and will ensure to keep you informed once a new beta date is available.
I just want to strongly support this. I see there has been some roadblocks but I think it's really critical that we have this 360 view of campaign content including social posted natively on the platforms. There is so much functionality, particularly on meta (edited reels, higher bitrate, etc.) that is not available via the API on HubSpot so for lots of our content we have no choice but to post it on instagram directly. Now we are choosing between high quality content, and campaign tracking, which is highly unfortunate.
Hi @JennyMueller, Has there been any progress on this feature? Even if we can't tag the external posts to a campaign we'd love to at least see them in the Campaign Calendar view so we can see all the campaign & social activity in one place. Any tips or updates would be huegely appreciated. Thanks!
@JennyMueller This ticket is becoming a major issue for us as well, considering the native posting tool on HubSpot is still very limited in what it can do in comparison to the native tools on platforms like LinkedIn. As others have stated as well, we also had many posts submitted to socials before we knew of this major HubSpot limitation, and therefore are missing large pieces to our Marketing Campaign puzzle.
@JennyMueller any updates here? We really need this function (back)! Or at least to see them in the campaign calendar view. Please give the ticket a push or bring it back into development!