we would appreciate the feature, that email signatures will automatically be added when a team member replies to an email within the Conversations / Team inbox. Currently we are using snippets as a workaround, but that should not be the long team solution. Otherswise it doesnt make sense to add a team inbox to hubspot nor does it make sense for our customers to not be able who they are in contact with. Since we are customer centric, thats not what we want
Hi folks - as Kammie described, you can add tokens to your team signature so they're dynamic based on the agent that's responding:
At the moment, you can only include agent name, but we're planning on adding agent email, phone number, and other tokens over time.
What other customization or personalization are you looking for there? Would love to hear more so we can incorporate into future iterations of this feature!
Excited to announce that team email signatures are now live! I just want to thank you again for all your feedback and patience with this feature. Hope you're finding it useful!!
Hi folks - thanks or all the input on this! This is absolutely on our roadmap - we're planning to tackle this quarter. I'll update this post when I have more details on beta and release timeline.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.