HubSpot Ideas

Antonino

Add user signature to emails sent from Conversations

Hey hey, 

we would appreciate the feature, that email signatures will automatically be added when a team member replies to an email within the Conversations / Team inbox. Currently we are using snippets as a workaround, but that should not be the long team solution. Otherswise it doesnt make sense to add a team inbox  to hubspot nor does it make sense for our customers to not be able who they are in contact with. Since we are customer centric, thats not what we want 

142 Replies
AvS-K
Participant

Update?

LJiang
Member

I've seen an increase in signatures for team emails, but that's not nearly enough. Because large companies will have many employees using the same email, if you only use a team signature, it will be very mechanical and impersonal. I recommend developing user-based signatures and adding a signature button when sending so that I can add my personal signature.