Add user signature to emails sent from Conversations

Hey hey, 

we would appreciate the feature, that email signatures will automatically be added when a team member replies to an email within the Conversations / Team inbox. Currently we are using snippets as a workaround, but that should not be the long team solution. Otherswise it doesnt make sense to add a team inbox  to hubspot nor does it make sense for our customers to not be able who they are in contact with. Since we are customer centric, thats not what we want 

HubSpot updates
127 Replies
user5327
Regular Contributor

@LUP I'm not a 100% but it may be groove from what I can see.

Hiyakker
Regular Contributor

 I have confirmed with them previously, no they do not use their own support software.

 

Maybe they are smarter than I have given them credit for.

oliviacollins
New Member

This seems like a basic function, please add ability

willysh
Occasional Contributor

Yet another thing that isn't possible on HubSpot. Without it the entire Conversations area of the suite is useless to our business.

ee
New Contributor

Yeah, finally hooked up our inbox, only to find this issue. How is this possible?

PabloPanica
New Contributor

Hi guys, thanks for the update on the issue. Really looking forward to see this functionality. Thanks.

 

bshort
New Member

Really surprised this feature does not exist...means we'll have to continue using an alternative

Samantha_Baker
New Member

Yes, agree with this. Please look at adding this in the future.

BenettB
New Contributor

Being able to select from available signatures would be helpul in the inbox, but also when replying to/within a ticket. I'd also like to be able to reply to a form submission as well - currently that is not an option. Both form submissions and tickets should be treated like a conversation in the inbox - complete with reply and signature options. 

albawan
New Contributor

Any update on this? To me it seems something really elementary to have this. Why else would you have this signature?