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Add user signature to emails sent from Conversations

Hey hey, 

we would appreciate the feature, that email signatures will automatically be added when a team member replies to an email within the Conversations / Team inbox. Currently we are using snippets as a workaround, but that should not be the long team solution. Otherswise it doesnt make sense to add a team inbox  to hubspot nor does it make sense for our customers to not be able who they are in contact with. Since we are customer centric, thats not what we want 

87 Replies
Antonino
Occasional Contributor

My second post to this. why the heck is nothing happening here? 

We in Germany are legally required to have a email signature that indicates our exact company information as a legal public corporation.  we need to assure that every employee is communicating externally with an e-mail signature. 

we are paying a **bleep** lot of money for hubspot and have a system that just can’t cover the basic business features / processes for our country.

 

please hurry 

Hiyakker
Regular Contributor

I suspect this will not get resolved into someone at Hubspot works out how to turn it into another paid upgrade.

briansweat
Regular Contributor

We are still planning to use snippets for user signatures, something like #sig to insert your signature.  This was recommended by HubSpot support.

 

It's just frustrating that there are no "User Tokens" in snippets, so we'll have to create a separate snippet for every user (e.g., #sigBrianSweat for mine).

russback
New Contributor

+1, email functionality should be consistent across the platform.

davidrevis
Regular Contributor

+1 from me. We really need this. Disappointing there has been no comments from Hubspot on this basic requirement.

user5327
Occasional Contributor

Spoke to one of the product managers recently. From what I’m told they are looking to introduce a generic signature (per inbox) first as a stop gap measure with user based signatures second, comparable to how signatures work on the rest of the platform. Unfortunately they weren’t able to provide any clarity on any specific timing for either, however it’s something they’re actively working on. 

grant_bestow
New Contributor

+1 This would be great for us as we also need to have licensing numbers in our email signatures by law. 

Hawk-Steve
Esteemed Contributor

+1 Great idea.

 

I'd like to also add to this by requesting the ability to set a specific signature for certain inboxes, not just their own email signature. For example, if the finance team were to send emails from their accounts@ inbox, I would like them to have a unique signature for that account's email.

relmi
New Contributor

Yes, PLEASE ADD THIS!

specksie
Regular Contributor

Again - we urgently need email signatures in order to speak legally in Germany with our prospects and customers via the conversation tool. Ask for an update on the topic. Thank you