Add user signature to emails sent from Conversations

Hey hey, 

we would appreciate the feature, that email signatures will automatically be added when a team member replies to an email within the Conversations / Team inbox. Currently we are using snippets as a workaround, but that should not be the long team solution. Otherswise it doesnt make sense to add a team inbox  to hubspot nor does it make sense for our customers to not be able who they are in contact with. Since we are customer centric, thats not what we want 

HubSpot updates
106 Replies
staceykatlain
Occasional Contributor

This is SO so important. I don't understand how this is not a feature yet. 

Nataliefromgmdh
New Contributor

This feature is extremely important!

kennyc
New Contributor

Please add functionality so that a standardized signature can appear on all ticket replies sent through HubSpot. We have several people replying to tickets and need to ensure that all tickets have a confidentiality message at the bottom of the reply. Thank you!

 

LUP
Regular Contributor

Dont you guys have problems seeing the cc’d persons? We miss this every time! 

 

And attachments are not shown in the email body - a huge mistake.. All attached pictures from a signature are saved in the contact/ticket record as duplicates. Wow it’s confusing.

WisseKempenaer
Regular Contributor

This feature is needed!

 

It would also be nice if the 'from name' could be customized/changed when sending emails from general email addresses like sales@

user5327
Regular Contributor

Isn't it great how there has been absolutley no feedback / comment from HubSpot on this as of yet.

Hiyakker
Regular Contributor

HubSpot only ever seem to respond if they see an opportunity to increase your subscription fee. 

Mini
Occasional Contributor

Omg, this is such an important and basic feature!

When do you plan to implement it dear Hubspot Team??? 


Thanks

Japheth
New Contributor

+1

Cannot believe signature and autoresponder options are not available for the conversations inbox.

Andrzej
New Contributor

This is exactly what my Team needs Smiley Happy