HubSpot Ideas

hroberts

Add products created by eCommerce integrations to HubSpot Deals and Quotes

Our Shopify integration currently creates product listings in the Product Library. However, Shopify products cannot be added to deals created in HubSpot that are not syncing to Shopify. Only deals that were created by the Shopify integration can be associated with Shopify products. This applies to products synced over from other ecommerce integrations as well.

 

If you see value in being able to do this, please upvote and comment below with details on the use case you have for doing this in addition to the Shopify orders sync!

HubSpot Updates
Delivered
February 11, 2022 09:39 AM

Now all products synced from HubSpot's Shopify integration and/ or any e-commerce bridge API app can be used as a line item for HubSpot Deals and Quotes. 

 

For Shopify:

Make sure customers have first installed HubSpot’s Shopify integration.

 

Then sync products from Shopify into HubSpot by navigating to the left side panel of HubSpot. Go to Integrations > Connected apps, then click Shopify. Select the Products tab, then toggle the switch on.

 

Now customers will be able to see and add the Shopify products as line items on a deal or quote by navigating to Sales > Deals or Sales > Quotes

 

Select a quote or deal. In the right side panel select Line Items > Add. There, customers will be able to choose a Shopify product as a line item.

 

Customers may also notice some changes in how Shopify product data appears in the product library and new features including the ability for them to edit products. All the old data they had access to is still available in the product side panel.

 

For Other Apps Built on the Ecommerce Bridge API:

This feature also works with all apps built using the Ecommerce Bridge API, including:

If these apps have product sync enabled, customers will see products created in the product library. To see if products have been created from an app, go to the gear icon > Data Management > Objects, then click Products & quotes. From there, customers can select the source dropdown to filter on product creation source.

 

If products are syncing into HubSpot, now customers will be able to see and add the products as line items on a deal or quote by navigating to Sales > Deals or Sales > Quotes

 

Select a quote or deal. In the right side panel select Line Items > Add. There, customers will be able to choose a product as a line item.

In Beta
January 20, 2022 07:13 AM

This feature is now in beta for HubSpot Shopify integration and ALL Ecommbrdige API integrations. Please submit this form if you would like to get ungated for this feature: https://docs.google.com/forms/d/e/1FAIpQLSeAfCMe-0bnn3ysAlHtDOW71NIlxd8Q2bo5iVFJiMF40wl3dA/viewform?usp=sf_link

 

For Shopify:

Make sure customers have first installed HubSpot’s Shopify integration.

 

Then sync products from Shopify into HubSpot by navigating to the left side panel of HubSpot. Go to Integrations > Connected apps, then click Shopify. Select the Products tab, then toggle the switch on.

 

Now customers will be able to see and add the Shopify products as line items on a deal or quote by navigating to Sales > Deals or Sales > Quotes

 

Select a quote or deal. In the right side panel select Line Items > Add. There, customers will be able to choose a Shopify product as a line item.

 

Customers may also notice some changes in how Shopify product data appears in the product library and new features including the ability for them to edit products. All the old data they had access to is still available in the product side panel.

 

For Other Apps Built on the Ecommerce Bridge API:

This feature also works with all apps built using the Ecommerce Bridge API, including:

If these apps have product sync enabled, customers will see products created in the product library. To see if products have been created from an app, go to the gear icon > Data Management > Objects, then click Products & quotes. From there, customers can select the source dropdown to filter on product creation source.

 

If products are syncing into HubSpot, now customers will be able to see and add the products as line items on a deal or quote by navigating to Sales > Deals or Sales > Quotes

 

Select a quote or deal. In the right side panel select Line Items > Add. There, customers will be able to choose a product as a line item.

In Beta
January 20, 2022 07:10 AM

This feature is now in beta. Please submit this form if you would like to get ungated for this feature: https://docs.google.com/forms/d/e/1FAIpQLSeAfCMe-0bnn3ysAlHtDOW71NIlxd8Q2bo5iVFJiMF40wl3dA/viewform?usp=sf_link

 

This feature works with all apps built using the Ecommerce Bridge API, including:

If these apps have product sync enabled, customers will see products created in the product library. To see if products have been created from an app, go to the gear icon > Data Management > Objects, then click Products & quotes. From there, customers can select the source dropdown to filter on product creation source.

 

If products are syncing into HubSpot, now customers will be able to see and add the products as line items on a deal or quote by navigating to Sales > Deals or Sales > Quotes

 

Select a quote or deal. In the right side panel select Line Items > Add. There, customers will be able to choose a product as a line item.

Being Reviewed
December 15, 2021 09:12 AM

This feature will be coming in early January. Stay tuned! 

In Planning
December 02, 2020 12:32 PM

Hey folks - my name is Ethan and I'm the Product Manager responsible for Quotes and the Product Library at HubSpot. We are currently exploring how to make HubSpot more friendly to Products and Line Items created via integrations (e.g. Shopify). I can't provide definite timelines yet, but it is something we are actively exploring.

Not Currently Planned
April 30, 2020 04:10 PM

Hi there, 

 

Thank you for this idea. We do see the benefits of adding this to the integration but we don't have any plans to add this in the near future. 

We will update this post if we have any updates on this idea. 

Best, 

 

Brandy 

63 Replies
EMarchena
Member

This is exactly what we have now as our major issue regarding Hubspot. We thought at first instance that we'd be able to use the ecommerce products of our on-line shop to make deals in hubspot from the sales team, as our clients can purchase our products either through e-commerce or through a call with the sales vendor. 

 

How a sales vendor can't make a deal for a contact who calls asking for some product that we have online using THE EXACT SAME PRODUCT that is already on the e-commerce integration?? This is what makes no sense at all.

 

This is a serious issue as for this matter but also for the capacity to import our previous deals. We can't use the import tool with all the data we ALREADY have because we can't select the products from the e-commerce integration.  The solution we get right now is that we need to create two separate product's library, meaning we need to sync two differents  "tables" if we don't want everything to go through the ecommerce API, and that, as you would image, is quite difficult.

 

Hope this message could make a real impact on this petition. Thanks in advance.

jruocco
HubSpot Employee

Hello team,

 

The current set up is prevent sales reps from using hubspot because they cant add the proper product to their deals.

 

I am currently trying to help a hubspot customer integrate their woocommerce store with hubspot. this is causing a lot of friction with the customer because they now have to manually upload the products and felt a lot of frustration from the time they spent trying to figure out what was going on. Thanks for reading 🙂

sagustsson
Member

We are still waiting to get a real integration with QuickBooks since it is useless to bring products into HubSpot if you are not able to use those products for adding line items to a del or even more disturbing is not being able to add these QucikBooks items to a quote. Having to duplicate the work to have these items available in HubSpot makes me question why the costs are so high for a product that can't do the simple integration with a very popular accounting package.

GavinKeogh
Member

any update on this with Magento? currently we use Unific to import products.

benmauimareting
Member

I agree, please add this asap.

JBragg
Participant

Our use case is that when we joined HubSpot, our WooCommerce product library was already built out. Being able to use that as our common library would save a lot of time that might have to be spent re-creating the same products in HubSpot. 

 

ThomCha
Participant

Bonjour,

 

Chez Oé nous aurions besoin de cette possibilité,

 

Nous avons besoin de créer des devis via Hubspot, et nous ne pouvons pas pour le moment car les produits crée sur Shopify ne peuvent pas être sélectionnés dans la bibliothèque Hubspot et donc pas être ajouté à nos devis Hubspot,

AKreitman
Member

This would be really great. Our comapny has a Shopify eCommerce website and we currently create draft orders, turn those draft orders into customer quotes, then send an invice with a buy now button to customers once they've agreed to the quote. That transaction takes place on our Shopify site, but unfortnately, none of this really tracks super well in HubSpot. We have the different stages in our pipeline "Quote Sent, Invoice Sent, Closed - Won," but for our team to be able to do this al through HubSpot would be great! We'd love the ability to create quotes using products synced with our Shopify store. Even better if the customer could click a button and go to the Shopify checkput, too.

cthurston
Member | Partner

Yes, we can't use products for our various salesperson pipelines because they are restricted to our ecommerce pipeline.  Nor can we create duplicate items because it won't allow duplicate skus.  Please advise on fix.  

sagustsson
Member
I am just shocked that this is still not resolved with HubSpot since there
are so many people using QuickBooks and trying to make lives easier to
manage products only in ONE place and not duplicating work. This was the
whole point of HubSpot.....make things more automated
CBroeders
Participant | Platinum Partner

@ethankopit - any update on this? would be great to have this functionality?

GvonHäfen
Member

we definitely need this feature, too.

JosieCpoz
Member

I'll admit to being very surprised that this functionality is not available already!!  
We've been limited in how quickly we are able to use HubSpot due to product integration issues via our woo plugin and I'm concerned this lack of functionality will reduce the useful of HubSpot for a business with multiple pipelines that share products.  Why would I have to create duplicate products for deals in a different pipeline or to use in Quotes??

 

Please prioritise adding the functionality for products created by eCommerce integrations to be added to HubSpot Deals and Quotes.

MurraySellars
Participant

It's nearly three years - any chance of an update?

NicoleJ
HubSpot Moderator

Any updates on this? Many thanks!

NicoleJ
HubSpot Moderator

On behalf of another customer, this function would be ideal, both for Shopify and other integrations such as Magenta. Hoping for an update soon!

brandy_asplundh
HubSpot Product Team

This feature will be coming in early January. Stay tuned! 

MurraySellars
Participant

😀YES! A vital part of what is needed.

 

Please allow for quotes made in HubSpot to sync back to WooCommerce at the same time.

 

More than happy to assist with some Beta Testing!

stageslearning
Member

How close are we to having this done?

Prospirator
Member

Enable also the WooCommerce integration of product items to be further used with quote feature.

 

In order to ease the import of the huge variety of product items sub-data, it could be interesting, at the end of data import process (with file import) to get a pop-up that ask you to root one kind of data to another when they are not recognized automatically.

 

Either you suggest a sequential form like data check process. The user is ask 1 data type by 1, what is the correspondance across HubSpot ones and validate/select/modify  the dimension (kg/m/qty/€/... ) + the way to display it (Accounting/scientific/... )

 

Either, as a user I would like also to be able to click on a CTA (Check rooting 1 by 1) that will display all data types from the integration appears on the left of the screen (like tiles I can move up and down) and one the left the HubSpot available data types (tiles as well). 

Search bar available at the top of each data type columns to easily find across millions of Hubspot' ones.

The user draw some links between the two data type columns in a visual way. => When a link is drawn between two, a popup appears to validate/select/modify  the dimension (kg/m/qty/€/... ) and the way to display it (Accounting/scientific/... )

 

 

Advantages :

- do not force companies to migrate to Shopify to be able to use quote features => Kill an new customer entrance barrier => Acquisition +

- allow current customers NOT to be locked with Shopify because of HubSpot => Lower induced corporate constraints on customers => Market fit +