Add file attachments to marketing mails

Chris_from_So1

Currently only link attachments from the Hubspot data base are supported for marketing mails. Sometimes it would be more appropriate to sent the content already with the mail such that users can access all mail after mail sync without being online. 

52 Replies
NdeJong
Member

Most physicians will not click on the link, so I want to add the attachment as a PDF. Otherwise in these busy times with COVID, they will never click on a link, I'm afraid. 

F-Brito
Member

Also great to have attachments in the Transactional email. 

JKramer
Member

Totally agree with F-Brito. Important improvement for us! 

Timohoh
Participant

+1

CEdwards0
Member

i really want to be able to log who i am sending our monthly newsletter to. The newsletter is a attachement which we want to keep as an attachment and not have to use a link to get to it. 

Annie-L
Participant

+1

 

MarioJM
Member

When will this be enabled? HubSpot already has the functionality with emails sent to the contact. Just add a paperclip option for marketing emails too. Phishing is on the rise, nobody is clicking links anymore but they do have software to check attachments.

BBrandstätter
Member

Aren't there still any plans regarding adding attachements to marketing Mails?

NMeulenyzer
Member

hello, 
+1 for this issue!

We are coping with the same issue, we want to educate / notify our customers with some usefull insights to take their business to the next level. This would be a lot easier if we were able to add attatchements to our marketing mailings 

roushan
Member

+1 for this idea. We use the file's functionality within Hubspot and as you have to set an expiration limit when requesting a public file link we cannot easily send files to users with this link. Currently, we have to request the public file link and then upload the file to an external storage provider, which allows us to then use their public link to share the file - however it'd be much simpler if we could just attach a file via the transactional API using the public link generated from Hubspot as then because the file is attached to the email, it's accessible forever.

aashbyclarke
Member

Once again, another key feature that is missing.  Seems every day i try and build something for our team I come up against a stupid way Hubspot was implemented.  For me it has nothing to do with marketing, but for Service.  I run a support desk using Hubspot Service, my team have to send a file to our customer upon transitioning a ticket to a new status.  It seems right now the only way to do this is to manually write the email and attach it from within the ticket, I can't automate the process using a Workflow and attachments.  You can even create a file property, but it can only be used in forms for file upload (another bonkers decision), not within the ticket, crazy!!! Really frustrates me that certain functionlity, such as automated emails, are classed as "Marketing" when they can be used for a variety of different functions of the system.

Jricci11
Participant

+1 - truly it's a bit frustrating that when HubSpot sends me an invoice, they send an email with the invoice attached, but we aren't able to do the same for our customers who regularly request that as it makes their Accounts Payable process much easier (yes, even easier than using a link).