HubSpot Ideas

GermainL

Add alternatives to the default Google captcha tool on forms

Marketing teams currently have no choice of which Captcha tool to apply to HubSpot forms. This can create some misunderstanding for IT managers and DPO's in large companies.

 

It could be great to add the feature which allows marketers to change the format or the tool for the form Captcha such as Akismet, Visual Captcha.

 

 

Capture d’écran, le 2022-05-23 à 11.03.26.png

3 Replies
AGiussani
Participant

This is somehting absolutely required considering that Google Recaptcha is not GDPR compliant and any company in Europe shouldn't/must not use it.

AGiussani
Participant

Same issue highligthed in an ideas on 2021: https://community.hubspot.com/t5/GDPR/How-to-use-captcha-with-Hubspot-form-and-be-GDPR-compliant/m-p... and no one has taken care of it

DavidCarpenter
Participant | Diamond Partner

Our client is seeing the HubSpot-supplied ReCAPTCHA script load 5xs (see here: https://share.cleanshot.com/0QpPx4pz) Nearly 500K each load. And all HubSpot can tell me? Talk to Google. This is not a good option. We need an alternative. it's time for a simple Bring your own verification option.