HubSpot Ideas

leo_csrt

Add a redirect after booking a Meeting

It would be useful to have a feature in the Meetings tool that allows you to redirect the visitor to a URL or a custom Thank you page after filling in the Meetings.
In my opinion, the "booking confirmation" is useful but being able to redirect the visitor to another URL after X seconds would provide a better experience for him/her.

Thanks,

Leo

HubSpot Updates
Delivered
December 02, 2019 11:08 AM

Hi Community! 

 

Meetings custom redirects are now live in all customer portals. You can see how this works here

 

Best,

Glen

November 19, 2019 11:50 AM

We are in beta now, and about 30% of portals will see this live in their settings today. More information on how this looks here: https://knowledge.hubspot.com/meetings-tool/set-up-a-redirect-for-your-meetings-link

 

If you'd like to make sure you have access, please send me a direct message and I can ungate specific Hubs this week.

 

Best,

Glen

November 15, 2019 07:55 AM

We are now moving forward rolling this beta out to all customers. It is currently out to 15% of HubSpot portals. We will continue to ungate customers in the next several days. Here is some documentation on the functionality: https://knowledge.hubspot.com/meetings-tool/set-up-a-redirect-for-your-meetings-link

 

If you would still like early acces, you can still message me directly and I will ungate your team as soon as I can get to it.


Have a great weekend all!

 

- Glen

October 03, 2019 09:24 AM

We have fixed a bug in the beta that was causing embedded meetings to redirect within the iframe. Embedded meetings will now redirect the entire page!

September 20, 2019 09:03 AM

Thanks everyone who has been participating in the beta this first week.

We've gotten some feedback already from folks submitting this form, and please continue to do so if you have any issues or ideas!

 

One that I'd like to call out is that there has been some unexpected behavior in how the redirect works for embedded meeting links. They are currently redirecting within the iframe. We will resolve this during the beta before this feature rolls out to users, but I'd like to call it out here so that you all know about this issue!

 

We will resolve this next week!

In Beta
September 13, 2019 07:40 AM

Hi Community! 

 

Happy Friday!

 

We are now in beta for the meetings redirect after booking a meeting! This feature is available to all paid seats in meetings (Starter, Professional & Enterprise).

 

If you would like to participate, you can message me directly with your HUB ID and the best email address to reach you. I will be able to provide your team with this feature, and we will actively look for feedback to continue making improvements to the experience.  Please message me directly instead of replying to this thread to be sure that I can include you in the beta!

 

August 15, 2019 01:03 PM

Hi Community!

 

Quick update -- 

We plan to be in development with an initial fix in the coming weeks. We'll then move this to a beta, in which I'll provide instructions here for how to get access. This beta will focus primarily on the ability to redirect to any external or hubspot page of your choice!

 

I should have more news in the next couple of weeks for timing of the beta. Smiley Happy

 

- Glen

July 23, 2019 05:20 AM

@Kasim still TBD on packaging tier, but I will update here as soon as I know.

In Planning
July 23, 2019 05:10 AM

Hi Community!

 

We are planning to add the ability to redirect link to the booking process. We now have this planned into our roadmap and will be in development on the fix in the coming weeks.

 

When a booking a meeting, you will be able to send contacts to a webpage of your choice.

 

With this update, we hope to provide the ability for you to add tracking like GTM, Google Ads, Facebook Pixel, etc. to your pages for your campaigns. This will also allow you to better customize the booking process to reflect your brand experience.

 

After this update, I will continue to monitor this request for any adjustments or additions needed to this feature.

July 02, 2019 03:55 AM

Thank you everyone who has reached out! I've got a calendar full of calls to talk through this with many of you. I will update again once we've progressed further.

June 28, 2019 04:32 AM

Thank you all for the feedback and suggestions on this idea!

 

We are currently investigating solutions to the issues and ides surfaced in the thread. There are important needs for campaign tracking (e.g. Google Tag Manager) as well as user experience (e.g. redirecting to a new page).

 

If anyone would like to speak with me directly about your team's use case it will help us greatly in defining the problems to solve. Please message me directly if you would like to schedule a time to discuss.

96 Replies
MarquisMurray
Participant

Amazing. Get me in on this beta!

anthonymm
Member

Are you looking for a redirect so you can do conversion tracking after a meeting is booked?

 

I was trying to do that as well – instead, I had to write JavaScript code and use Google Tag Manager... but I did figure out how to get the conversion tracking working. If you're looking for that, here's a step-by-step guide: http://modernmedia.io/hubspot-meetings-conversion-tracking/

 

-Anthony

SamiEurécia
Member

Same here we need this to be able to track the conversion !

glencornell
HubSpot Product Team

Hi Community! 

 

Happy Friday!

 

We are now in beta for the meetings redirect after booking a meeting! This feature is available to all paid seats in meetings (Starter, Professional & Enterprise).

 

If you would like to participate, you can message me directly with your HUB ID and the best email address to reach you. I will be able to provide your team with this feature, and we will actively look for feedback to continue making improvements to the experience.  Please message me directly instead of replying to this thread to be sure that I can include you in the beta!

 

glencornell
HubSpot Product Team

Thanks everyone who has been participating in the beta this first week.

We've gotten some feedback already from folks submitting this form, and please continue to do so if you have any issues or ideas!

 

One that I'd like to call out is that there has been some unexpected behavior in how the redirect works for embedded meeting links. They are currently redirecting within the iframe. We will resolve this during the beta before this feature rolls out to users, but I'd like to call it out here so that you all know about this issue!

 

We will resolve this next week!

glencornell
HubSpot Product Team

We have fixed a bug in the beta that was causing embedded meetings to redirect within the iframe. Embedded meetings will now redirect the entire page!

darrellevans
Member | Platinum Partner

Glad to hear this feature is heading to beta. Was just discussing this today. Would love to be included. 

glencornell
HubSpot Product Team

We are now moving forward rolling this beta out to all customers. It is currently out to 15% of HubSpot portals. We will continue to ungate customers in the next several days. Here is some documentation on the functionality: https://knowledge.hubspot.com/meetings-tool/set-up-a-redirect-for-your-meetings-link

 

If you would still like early acces, you can still message me directly and I will ungate your team as soon as I can get to it.


Have a great weekend all!

 

- Glen

khamer
Participant | Partner

@glencornell is this in beta yet?  I would like to sign up a few instances to try it out.

glencornell
HubSpot Product Team

We are in beta now, and about 30% of portals will see this live in their settings today. More information on how this looks here: https://knowledge.hubspot.com/meetings-tool/set-up-a-redirect-for-your-meetings-link

 

If you'd like to make sure you have access, please send me a direct message and I can ungate specific Hubs this week.

 

Best,

Glen

khamer
Participant | Partner

done.  Thanks @glencornell 

glencornell
HubSpot Product Team

Hi Community! 

 

Meetings custom redirects are now live in all customer portals. You can see how this works here

 

Best,

Glen

ReduceMyIns
Participant

I like the feature, however, it lacks a major ability.  Many form and calendar solutions allow the redirect to be contingent upon the selection in another field (conditional logic).  For my use case, I would like to use one appointment link to handle multiple product quote types.  however, I need to ask different questions for each product.  I would like to redirect to the appropriate lead capture form based upon the product selected from a dropdown field.

mawiony
Participant

Is there an option to remove the 3-second countdown before the redirect happens? Wish that is shorter! 

SBrown90
Member

Is there a way to remove to 3,2,1 countdown feature on the Meeting Redirect? We have seen users navigate away from the page before it loads the the new page and that is less than ideal.

rcallan9
Member

Please please please remove the 3 second timer. It's way too long and people are clicking out before the redirect which is killing our conversion tracking. This is basic stuff guys. As a modern company empowering marketing teams to track conversions etc. across the flywheel, we have to be able to track meeting conversions in a modern way. When is the last time you waited around for a 3 second redirect....