Add a redirect after booking a Meeting

It would be useful to have a feature in the Meetings tool that allows you to redirect the visitor to a URL or a custom Thank you page after filling in the Meetings.
In my opinion, the "booking confirmation" is useful but being able to redirect the visitor to another URL after X seconds would provide a better experience for him/her.

Thanks,

Leo

HubSpot updates
Add a redirect after booking a MeetingHubSpot Product Team
changed to: Delivered
Dec 2, 2019

Hi Community! 

 

Meetings custom redirects are now live in all customer portals. You can see how this works here

 

Best,

Glen

Add a redirect after booking a MeetingHubSpot Product Team
Nov 19, 2019

We are in beta now, and about 30% of portals will see this live in their settings today. More information on how this looks here: https://knowledge.hubspot.com/meetings-tool/set-up-a-redirect-for-your-meetings-link

 

If you'd like to make sure you have access, please send me a direct message and I can ungate specific Hubs this week.

 

Best,

Glen

Add a redirect after booking a MeetingHubSpot Product Team
Nov 15, 2019

We are now moving forward rolling this beta out to all customers. It is currently out to 15% of HubSpot portals. We will continue to ungate customers in the next several days. Here is some documentation on the functionality: https://knowledge.hubspot.com/meetings-tool/set-up-a-redirect-for-your-meetings-link

 

If you would still like early acces, you can still message me directly and I will ungate your team as soon as I can get to it.


Have a great weekend all!

 

- Glen

Add a redirect after booking a MeetingHubSpot Product Team
Oct 3, 2019

We have fixed a bug in the beta that was causing embedded meetings to redirect within the iframe. Embedded meetings will now redirect the entire page!

Add a redirect after booking a MeetingHubSpot Product Team
Sep 20, 2019

Thanks everyone who has been participating in the beta this first week.

We've gotten some feedback already from folks submitting this form, and please continue to do so if you have any issues or ideas!

 

One that I'd like to call out is that there has been some unexpected behavior in how the redirect works for embedded meeting links. They are currently redirecting within the iframe. We will resolve this during the beta before this feature rolls out to users, but I'd like to call it out here so that you all know about this issue!

 

We will resolve this next week!

Add a redirect after booking a MeetingHubSpot Product Team
changed to: In Beta
Sep 13, 2019

Hi Community! 

 

Happy Friday!

 

We are now in beta for the meetings redirect after booking a meeting! This feature is available to all paid seats in meetings (Starter, Professional & Enterprise).

 

If you would like to participate, you can message me directly with your HUB ID and the best email address to reach you. I will be able to provide your team with this feature, and we will actively look for feedback to continue making improvements to the experience.  Please message me directly instead of replying to this thread to be sure that I can include you in the beta!

 

Add a redirect after booking a MeetingHubSpot Product Team
Aug 15, 2019

Hi Community!

 

Quick update -- 

We plan to be in development with an initial fix in the coming weeks. We'll then move this to a beta, in which I'll provide instructions here for how to get access. This beta will focus primarily on the ability to redirect to any external or hubspot page of your choice!

 

I should have more news in the next couple of weeks for timing of the beta. Smiley Happy

 

- Glen

Add a redirect after booking a MeetingHubSpot Product Team
Jul 23, 2019

@Kasim still TBD on packaging tier, but I will update here as soon as I know.

Add a redirect after booking a MeetingHubSpot Product Team
changed to: In Planning
Jul 23, 2019

Hi Community!

 

We are planning to add the ability to redirect link to the booking process. We now have this planned into our roadmap and will be in development on the fix in the coming weeks.

 

When a booking a meeting, you will be able to send contacts to a webpage of your choice.

 

With this update, we hope to provide the ability for you to add tracking like GTM, Google Ads, Facebook Pixel, etc. to your pages for your campaigns. This will also allow you to better customize the booking process to reflect your brand experience.

 

After this update, I will continue to monitor this request for any adjustments or additions needed to this feature.

Add a redirect after booking a MeetingHubSpot Product Team
Jul 2, 2019

Thank you everyone who has reached out! I've got a calendar full of calls to talk through this with many of you. I will update again once we've progressed further.

Add a redirect after booking a MeetingHubSpot Product Team
Jun 28, 2019

Thank you all for the feedback and suggestions on this idea!

 

We are currently investigating solutions to the issues and ides surfaced in the thread. There are important needs for campaign tracking (e.g. Google Tag Manager) as well as user experience (e.g. redirecting to a new page).

 

If anyone would like to speak with me directly about your team's use case it will help us greatly in defining the problems to solve. Please message me directly if you would like to schedule a time to discuss.

93 Replies
New Contributor

This would be a great feature to add! For my company we have our meetings integrated onto our website and a redirect is how we track some of our conversions

New Contributor

+1 we also need custom thank you page to track conversions in our campaigns

New Contributor

100% this is needed asap! We need to be able to optimize media based on this conversion! 

Occasional Contributor

yes pleaSe!  this is so simple, so basic and this is at least the 3rd forum thread on this...

New Contributor

I also need this feature! For better tracking of google analytics. Is there a plan for it?

Occasional Contributor

Ok since Hubspot really **bleep** on this thread...

 

actually figured it . out.

 
zapier.
 
meetings act as forms now, forms can be a trigger in zapier.
 
create a meeting specifically for FB.
 
Then offline conversion send to fb from zapier.
 
Enjoy the work around.
New Contributor

Please figure this out ASAP, this would be extremely useful and seems like a really easy fix!

Occasional Contributor

Here is the zap.

 

Created a calendar that is ONLY used for facebook ads landing pages.

 

Use that for the "form"

 

Screen Shot 2019-03-21 at 9.32.28 AM.png

Occasional Contributor

@MattPrados thanks for posting!  Looks like a viable workaround that I'd like to implement.

Quick question: by "calendar" do you mean:

(a) Google/Outlook calendar

(b) HubSpot Meeting instance with its own calendar settings

(c) Other?


Occasional Contributor

you can connect hubspot cal to what ever cal you use.

 

I dont really mention cal any where.

 

Meetings is the tool and there is a back end connection via that to our cal which is google cal.

 

Matt

New Contributor

It would be súper useful!!

New Contributor

I'll add that this feature is mission-critical for my client.

New Contributor

we need this a year ago

Occasional Contributor

Almost a YEAR, no one from Hubspot has even responded???

Regular Contributor

This feature is needed, and not 'Delivered' as claimed on the previous Idea here:
https://community.hubspot.com/t5/HubSpot-Ideas/Allow-for-conversion-tracking-with-Meetings-in-HubSpo...

We need a URL redirect for the meetings embed so that we can track conversions in Google Ads and Facebook Ads using GTM the same way we do for everything else. 



------------

For anybody who wants a work around now, here's one from rollworks_abm as stated on the previous idea. Note, I haven't tried this yet.

------------

Finally after spending couple of hours and thanks to the post from thomas_workpath, we figured out on adding conversion tracking code until Hubspot adds the TYP redirection- 

 

 You can create a new tag in GTM with 'Custom HTML' tag type, copy paste the below code snippet and set the trigger to fire at page view on all the pages where Hubspot meeting iframe is embeeded -

 

<script type="text/javascript">
window.addEventListener('message', function receiveMessage(e) {
  if (e.origin.match(/YOURDOMAIN\.com/)) {
    if (e.data && e.data.meetingBookSucceeded) {
      if (e.data.meetingBookSucceeded == true) {
        try {
         // YOUR CONVERSION TRACKING CODE HERE LIKE __adroll.record_user({"adroll_segments": "XXXXX"});
        } catch (err) {}
      }
    }
  }
}, false);
</script> 

Find their original message here: https://community.hubspot.com/t5/HubSpot-Ideas/Allow-for-conversion-tracking-with-Meetings-in-HubSpo...

Regular Contributor

@1590127 @MattData @MattPrados @rollworks_abm @NHermoso  @Pipeshine @JPBisilliat @cjsf2323  @papuchon  @DonMohammes   

Hi all,

I've tagged you on this Idea as you've all commented on a 'delivered' idea saying that you'd like a redirect URL in Meetings for tracking purposes.

HubSpot prefers that we create new posts for new feature requests so I thought I'd re-add this idea and ask if you would kindly upvote it.

For those who didn't see, I've added the workaround posted by @rollworks_abm to the description, just in case this helps.

I hope you don't mind the group tag!

Original Idea: https://community.hubspot.com/t5/HubSpot-Ideas/Allow-for-conversion-tracking-with-Meetings-in-HubSpo...

Regular Contributor

@edblnd  @patricko @JakeG @thomas_workpath  @tangiblee@ChandlerW  @Marno_Watson  @GraehamF  @mrspabs  @JakeW 

Hi all,

I've tagged you on this Idea as you've all commented on a 'delivered' idea saying that you'd like a redirect URL in Meetings for tracking purposes.

HubSpot prefers that we create new posts for new feature requests so I thought I'd re-add this idea and ask if you would kindly upvote it.

For those who didn't see, I've added the workaround posted by @rollworks_abm to the description, just in case this helps.

I hope you don't mind the group tag!

Original Idea: https://community.hubspot.com/t5/HubSpot-Ideas/Allow-for-conversion-tracking-with-Meetings-in-HubSpo...

Regular Contributor

@tafek  @fabien_r  @nicknem 

Hi all,

I've tagged you on this Idea as you've all commented on a 'delivered' idea saying that you'd like a redirect URL in Meetings for tracking purposes.

HubSpot prefers that we create new posts for new feature requests so I thought I'd re-add this idea and ask if you would kindly upvote it.

For those who didn't see, I've added the workaround posted by @rollworks_abm to the description, just in case this helps.

I hope you don't mind the group tag!

Original Idea: https://community.hubspot.com/t5/HubSpot-Ideas/Allow-for-conversion-tracking-with-Meetings-in-HubSpo...

PS Apologies I had to post this 3 times. I could only tag up to 10 people at a time...

Occasional Contributor

Possible Solution: I know a lot of you have been looking for a way to redirect a user to a new page after they schedule an appointment with a HubSpot meeting link. Since HubSpot hasn't done anything with this, I'm thinking about developing the solution myself and posting it to the HubSpot MarketPlace.

 

Would anyone here be interested in / helped by this?

New Contributor

Due to various issues, we've chosen to embed Calendly instead of Hubspot Meetings, which provides an automatic redirect on successful scheduling of an appointment.