Add a redirect after booking a Meeting

It would be useful to have a feature in the Meetings tool that allows you to redirect the visitor to a URL or a custom Thank you page after filling in the Meetings.
In my opinion, the "booking confirmation" is useful but being able to redirect the visitor to another URL after X seconds would provide a better experience for him/her.

Thanks,

Leo

HubSpot updates
changed to: Delivered
Dec 2, 2019

Hi Community! 

 

Meetings custom redirects are now live in all customer portals. You can see how this works here

 

Best,

Glen

Nov 19, 2019

We are in beta now, and about 30% of portals will see this live in their settings today. More information on how this looks here: https://knowledge.hubspot.com/meetings-tool/set-up-a-redirect-for-your-meetings-link

 

If you'd like to make sure you have access, please send me a direct message and I can ungate specific Hubs this week.

 

Best,

Glen

Nov 15, 2019

We are now moving forward rolling this beta out to all customers. It is currently out to 15% of HubSpot portals. We will continue to ungate customers in the next several days. Here is some documentation on the functionality: https://knowledge.hubspot.com/meetings-tool/set-up-a-redirect-for-your-meetings-link

 

If you would still like early acces, you can still message me directly and I will ungate your team as soon as I can get to it.


Have a great weekend all!

 

- Glen

Oct 3, 2019

We have fixed a bug in the beta that was causing embedded meetings to redirect within the iframe. Embedded meetings will now redirect the entire page!

Sep 20, 2019

Thanks everyone who has been participating in the beta this first week.

We've gotten some feedback already from folks submitting this form, and please continue to do so if you have any issues or ideas!

 

One that I'd like to call out is that there has been some unexpected behavior in how the redirect works for embedded meeting links. They are currently redirecting within the iframe. We will resolve this during the beta before this feature rolls out to users, but I'd like to call it out here so that you all know about this issue!

 

We will resolve this next week!

changed to: In Beta
Sep 13, 2019

Hi Community! 

 

Happy Friday!

 

We are now in beta for the meetings redirect after booking a meeting! This feature is available to all paid seats in meetings (Starter, Professional & Enterprise).

 

If you would like to participate, you can message me directly with your HUB ID and the best email address to reach you. I will be able to provide your team with this feature, and we will actively look for feedback to continue making improvements to the experience.  Please message me directly instead of replying to this thread to be sure that I can include you in the beta!

 

Aug 15, 2019

Hi Community!

 

Quick update -- 

We plan to be in development with an initial fix in the coming weeks. We'll then move this to a beta, in which I'll provide instructions here for how to get access. This beta will focus primarily on the ability to redirect to any external or hubspot page of your choice!

 

I should have more news in the next couple of weeks for timing of the beta. Smiley feliz

 

- Glen

Jul 23, 2019

@Kasim still TBD on packaging tier, but I will update here as soon as I know.

changed to: In Planning
Jul 23, 2019

Hi Community!

 

We are planning to add the ability to redirect link to the booking process. We now have this planned into our roadmap and will be in development on the fix in the coming weeks.

 

When a booking a meeting, you will be able to send contacts to a webpage of your choice.

 

With this update, we hope to provide the ability for you to add tracking like GTM, Google Ads, Facebook Pixel, etc. to your pages for your campaigns. This will also allow you to better customize the booking process to reflect your brand experience.

 

After this update, I will continue to monitor this request for any adjustments or additions needed to this feature.

Jul 2, 2019

Thank you everyone who has reached out! I've got a calendar full of calls to talk through this with many of you. I will update again once we've progressed further.

Jun 28, 2019

Thank you all for the feedback and suggestions on this idea!

 

We are currently investigating solutions to the issues and ides surfaced in the thread. There are important needs for campaign tracking (e.g. Google Tag Manager) as well as user experience (e.g. redirecting to a new page).

 

If anyone would like to speak with me directly about your team's use case it will help us greatly in defining the problems to solve. Please message me directly if you would like to schedule a time to discuss.

93 Comentários
Equipe de Produto da HubSpot
Equipe de Produto da HubSpot

Thank you all for the feedback and suggestions on this idea!

 

We are currently investigating solutions to the issues and ides surfaced in the thread. There are important needs for campaign tracking (e.g. Google Tag Manager) as well as user experience (e.g. redirecting to a new page).

 

If anyone would like to speak with me directly about your team's use case it will help us greatly in defining the problems to solve. Please message me directly if you would like to schedule a time to discuss.

Equipe de Produto da HubSpot
Equipe de Produto da HubSpot

Thank you everyone who has reached out! I've got a calendar full of calls to talk through this with many of you. I will update again once we've progressed further.

Equipe de Produto da HubSpot
Equipe de Produto da HubSpot
Status atualizado para: In Planning

Hi Community!

 

We are planning to add the ability to redirect link to the booking process. We now have this planned into our roadmap and will be in development on the fix in the coming weeks.

 

When a booking a meeting, you will be able to send contacts to a webpage of your choice.

 

With this update, we hope to provide the ability for you to add tracking like GTM, Google Ads, Facebook Pixel, etc. to your pages for your campaigns. This will also allow you to better customize the booking process to reflect your brand experience.

 

After this update, I will continue to monitor this request for any adjustments or additions needed to this feature.

Colaborador Ocasional

@glencornell Yay! Thank you for making it happen!

Colaborador Iniciante

amazing, thank you @glencornell 

Colaborador Ocasional

That's awesome, Glen! Thank you for making that happen. Do you mind me asking where in the Hubspot packaging that'll be included? 

Equipe de Produto da HubSpot
Equipe de Produto da HubSpot

@Kasim still TBD on packaging tier, but I will update here as soon as I know.

Colaborador Iniciante

@glencornell  - amazing. Thanks for the update and thanks to the team for making this happen.

Colaborador Ocasional

Thanks @glencornell ! This is great news!

Colaborador Iniciante | Parceiro Platinum
Colaborador Iniciante | Parceiro Platinum

@glencornell thanks for the update.  This will solve so many problems for our clients!

Colaborador Ocasional

@glencornell Fantastic news! Can't wait for this to be rolled out. 

Colaborador Ocasional

Need to be able to track an event of meeting booked

Novo membro

Definatly a must have! 

Colaborador Ocasional

Definetly requried feature - redirect to thank you page and option to track pageviews to check funnel in Google Analytics, like why people leave some pages before scheduling an appointment.

We prepared huge ad campaign for September events, with more than 20 sales, but I can't track conversions for traffic that I send to specific meetings.

Colaborador Ocasional

My solution to this until they deploy such feature

https://community.hubspot.com/t5/Reporting-Analytics/Tracking-Meeting-Events-Setting-as-a-Goal-in-Go...

 

 

Let me know if any of you need assistance better understanding it

Equipe de Produto da HubSpot
Equipe de Produto da HubSpot

Hi Community!

 

Quick update -- 

We plan to be in development with an initial fix in the coming weeks. We'll then move this to a beta, in which I'll provide instructions here for how to get access. This beta will focus primarily on the ability to redirect to any external or hubspot page of your choice!

 

I should have more news in the next couple of weeks for timing of the beta. Smiley feliz

 

- Glen

Colaborador Iniciante

Brilliant. Definitely interested in testing out the beta when it rolls out.

Colaborador Iniciante

Definitely want to beta test this

Colaborador Ocasional

@Omnidek 

I can't use your workaround because we use direct links to meetings from our Event page, so I cannot run GTM on those pages, and for us it will require to generate 20+ more pages for just specific action.

 

Looking to try beta asap

Colaborador Iniciante

@glencornell Eagerly waiting for this beta!