Add a redirect after booking a Meeting

It would be useful to have a feature in the Meetings tool that allows you to redirect the visitor to a URL or a custom Thank you page after filling in the Meetings.
In my opinion, the "booking confirmation" is useful but being able to redirect the visitor to another URL after X seconds would provide a better experience for him/her.

Thanks,

Leo

HubSpot updates
Add a redirect after booking a MeetingHubSpot Product Team
changed to: Delivered
Monday

Hi Community! 

 

Meetings custom redirects are now live in all customer portals. You can see how this works here

 

Best,

Glen

Add a redirect after booking a MeetingHubSpot Product Team
2 weeks ago

We are in beta now, and about 30% of portals will see this live in their settings today. More information on how this looks here: https://knowledge.hubspot.com/meetings-tool/set-up-a-redirect-for-your-meetings-link

 

If you'd like to make sure you have access, please send me a direct message and I can ungate specific Hubs this week.

 

Best,

Glen

Add a redirect after booking a MeetingHubSpot Product Team
3 weeks ago

We are now moving forward rolling this beta out to all customers. It is currently out to 15% of HubSpot portals. We will continue to ungate customers in the next several days. Here is some documentation on the functionality: https://knowledge.hubspot.com/meetings-tool/set-up-a-redirect-for-your-meetings-link

 

If you would still like early acces, you can still message me directly and I will ungate your team as soon as I can get to it.


Have a great weekend all!

 

- Glen

Add a redirect after booking a MeetingHubSpot Product Team
10-03-2019

We have fixed a bug in the beta that was causing embedded meetings to redirect within the iframe. Embedded meetings will now redirect the entire page!

Add a redirect after booking a MeetingHubSpot Product Team
09-20-2019

Thanks everyone who has been participating in the beta this first week.

We've gotten some feedback already from folks submitting this form, and please continue to do so if you have any issues or ideas!

 

One that I'd like to call out is that there has been some unexpected behavior in how the redirect works for embedded meeting links. They are currently redirecting within the iframe. We will resolve this during the beta before this feature rolls out to users, but I'd like to call it out here so that you all know about this issue!

 

We will resolve this next week!

Add a redirect after booking a MeetingHubSpot Product Team
changed to: In Beta
09-13-2019

Hi Community! 

 

Happy Friday!

 

We are now in beta for the meetings redirect after booking a meeting! This feature is available to all paid seats in meetings (Starter, Professional & Enterprise).

 

If you would like to participate, you can message me directly with your HUB ID and the best email address to reach you. I will be able to provide your team with this feature, and we will actively look for feedback to continue making improvements to the experience.  Please message me directly instead of replying to this thread to be sure that I can include you in the beta!

 

Add a redirect after booking a MeetingHubSpot Product Team
08-15-2019

Hi Community!

 

Quick update -- 

We plan to be in development with an initial fix in the coming weeks. We'll then move this to a beta, in which I'll provide instructions here for how to get access. This beta will focus primarily on the ability to redirect to any external or hubspot page of your choice!

 

I should have more news in the next couple of weeks for timing of the beta. Smiley Happy

 

- Glen

Add a redirect after booking a MeetingHubSpot Product Team
07-23-2019

@Kasim still TBD on packaging tier, but I will update here as soon as I know.

Add a redirect after booking a MeetingHubSpot Product Team
changed to: In Planning
07-23-2019

Hi Community!

 

We are planning to add the ability to redirect link to the booking process. We now have this planned into our roadmap and will be in development on the fix in the coming weeks.

 

When a booking a meeting, you will be able to send contacts to a webpage of your choice.

 

With this update, we hope to provide the ability for you to add tracking like GTM, Google Ads, Facebook Pixel, etc. to your pages for your campaigns. This will also allow you to better customize the booking process to reflect your brand experience.

 

After this update, I will continue to monitor this request for any adjustments or additions needed to this feature.

Add a redirect after booking a MeetingHubSpot Product Team
07-02-2019

Thank you everyone who has reached out! I've got a calendar full of calls to talk through this with many of you. I will update again once we've progressed further.

Add a redirect after booking a MeetingHubSpot Product Team
06-28-2019

Thank you all for the feedback and suggestions on this idea!

 

We are currently investigating solutions to the issues and ides surfaced in the thread. There are important needs for campaign tracking (e.g. Google Tag Manager) as well as user experience (e.g. redirecting to a new page).

 

If anyone would like to speak with me directly about your team's use case it will help us greatly in defining the problems to solve. Please message me directly if you would like to schedule a time to discuss.

93 Replies
PeterODonoghue
Occasional Contributor

Hi

Can you consider implementing the facilty to redirect to a specified URL when a meeting has been booked.

 

EG. I can redirect to a landing page specific to a sales person that the meeting was booked for where i can pre-educate on the value of the meeting

eliSEVEN
New Contributor

This would be highly useful as the functionality exists in the regular Forms function, but not the Meetings - form questions, where many people would embed into their meeting booking pages on their website.

edplotts
New Contributor

100 times yes to this feature request. We absolutely need the ability to fire an event or tag when a meeting has been successfully booked. 

Upon creating a meeting link, users should have the ability to either set their own redirect url OR fire an event.
This will allow us to tell our other systems (particularly PPC platforms) whether or not a lead has booked a meeting.
In turn we could then better attribute performance data to our PPC campaigns... i.e. we'd have the ability to see in the FB ad platform whether or not the clicks we're paying for turn into meeting booked...retarget leads who didn't book... or even optimize campaigns to the specific conversion event (meeting booked)

Please implement!

 

UPDATE: ACtually perhaps tracking is possible via the meeting form cookie? Would love clarification here

mrspabs
Top Contributor

i would love an answer to edplotts question regarding an event.

 

ChandlerW
Occasional Contributor

I would also like to know how to cookie users based on booked meetings. And I agree that a redirect button or a thank you page functionality is desperately needed.

malloryfranz
Occasional Contributor

 Yes - this is critical for us not only for tracking purposes but also to improve the quality of the scheduled call by including critical information on the thank you page.

 

This functionality is desperately needed.

carlosalas
New Contributor

This functionality is a must, it can provide a better experience for everyone.

joedtrick
Visitor

Please Hubspot bless us with this feature 

Uthoocha
Occasional Contributor

 Can't track goals in Google Analytics without this!

emilymost
Visitor

Implementing this feature will allow our process to come together more effectively. This is huge for us!