It would be beneficial to have Date stamp & Time stamp (system time, eg. YYYY-MM-DD & HH:MM) as available properties in Hubspot. So that one can pick date or time stamps to use in snippets or workflows.
👋Hi all, I'm Rachel from the HubSpot Product team. An update - we are now in public beta for 'Create Datetime properties in HubSpot,' which allows you to create custom Datetime properties. You can opt into the beta underProduct Updates. A few notes:
When viewing and editing this property, a user’s current time zone will be used. This is based on the time zone set on their device.
When filtering with this property, your account’s time zone will be used by default.
Any custom datetime properties that had been created via a Support request / via API will now display Date & Time.
‘Date’ properties whose field type can be edited can now be converted to ‘Date and Time.’
Datetime properties will be displayed as Date in the Forms Editor. Datetime properties are notyetsupported in the new Forms Editor.
It's absolutely RIDICULOUS that this feature has been in the idea backlog since 2018... Without even so much as an acknowledgement from support or representatives of HubSpot. I did a search on the idea backlog for this feature request and it's been requested nearly 100 TIMES. C'mon HubSpot...
Having all UI-based elements, in this particular case event timestamp, accessible for use in workflows and/or the API is a must! It shouldn't as complex as a completely new feature given this information is already stored in a log (details of event attest to this) somewhere.
This here is a prime example of how little HubSpot cares about its customers once they have signed up. Once they have you, they have you. What are you going to do? Set up a whole new CRM?
How the **bleep** is this not a feature? This seems so basic. So you cannot calculate time between two events using HubSpot? For all the bells and whistles some of the most basic things you might need are lacking 🤦♂️
Seemingly no roadmap on this either? (or even acknowledgement for that matter?) Very dissapointing.
Also it would be great if we set a timer count down for the ticket like if we set a due date for the ticket and we should see the count down timer running in the pipeline for that ticket so that we do not miss to take followups on the open tickets and also will be able to respond customers more efficiently.
- Event Time (dropdown select in 15min increments) - Event Timezone (dropdown select of needed timezones or offsets)
You could then create a custom coded action that enrolls when any of these change which would update a datetime field (in javascript we convert these into a datetime object). Not a great solution and requires a programmer to etup, but this will allow your staff in Hubspot to at least set/update a users Event date and time and have that auto update your datetime field.
