Add Timestamp as a property

[Perrakoski]

It would be beneficial to have Date stamp & Time stamp (system time, eg. YYYY-MM-DD & HH:MM) as available properties in Hubspot. So that one can pick date or time stamps to use in snippets or workflows. 

[Perrakoski]

👋Hi all, I'm Rachel from the HubSpot Product team. An update - we are now in public beta for 'Create Datetime properties in HubSpot,' which allows you to create custom Datetime properties. You can opt into the beta under Product Updates. A few notes: 

• When viewing and editing this property, a user’s current time zone will be used. This is based on the time zone set on their device.
• When filtering with this property, your account’s time zone will be used by default.
• Any custom datetime properties that had been created via a Support request / via API will now display Date & Time.
• ‘Date’ properties whose field type can be edited can now be converted to ‘Date and Time.’
• Datetime properties will be displayed as Date in the Forms Editor. Datetime properties are not yet supported in the new Forms Editor.

[BenKarklins]

Absolutely agree. I have been trying to figure out how to export a report that shows the time between sign-up and sales contact, and it looks like we're going to have created a convoluted API property. I mean, the time is already measured in the backend... why can't we report on that? 

[EdS]

Fully agree, this is useful to track time from a lead status change to the contact. Using last contacted can give the impression this time is very long if multiple contacts are done

[v-ramani]

This would be a welcome addition and would add a lot of flexibility to workflows and lists.

[rprconnect]

Must require.

[RebeccaPersian]

Agreed, every other HubSpot date property has an associated time stamp.

[Jeff-Hensiek]

We absolutely need this.  

one of the KPI's we'd like to measure is the amount of time that passes from when a new lead comes in - to when the sales rep calls/emails/logs an activity.   This would be tremendous.

[emiubaldi]

It is a MUST

[martin-fabcom]

I am just getting into this trying to solve this issue, so if it has been solved, I apologize. Does anyone know if this has ever been addressed by HS?

[EdS]

My workaround for this issue has been to write the following sequence in the workflows:

Hope this helps,

E

[martin-fabcom]

Thanks, E! I will give it a shot. 

[Flairbox]

It would be good when creating a custom property, to be able to select date AND time picker as a value, not just date picker.

[Breno]

Totally agree with this idea!
We need this property so we can use to measure how long has it been since our customer opened a ticket with us!

[Fifestar]

Agreed.

[rohansdeeson]

Agree this is needed, kind of pointless having datetime fields without a datetime picker

[kcraft]

Agreed.

[ferrangb]

We also need this!

[RPanesar]

This is also something I'd like to measure. Date stamps aren't sufficient as we want to measure time from form submission to first contact, which is often under an hour. 

[Drew_Cohen]

Totally agree about the necessity for time stamps, especially on ticket submissions. For larger CX/service teams, identifying popular ticket submission trends by time of day is critical for determining staffing and schedules in order to enhance the customer experience.

[OSkout]

Yes please!!!! This is insane guys. I was looking at past years' data to subtract trial-submission datetime from first time pricing-page viewed datetime, and there's no TIME in the pricing-page property!!!!!

I am deeeply dissappointed and mind-blown here!

[BryceKoetitz]

I WANT THIS SO BAD! My boss is looking for hourly updates for our numbers and I can't currently give that. 😅