HubSpot Ideas

lsahagian

Add Social Tools to Mobile App

I have talked to a few users about being able to access social publishing/scheduling tools while on the go.  This could incredibly useful for trade events, in order to centralise all of the social posts, and possibly launch campaigns on the go.

HubSpotからのアップデート
ステータスに更新: Delivered
November 03, 2022 05:15 AM

Hello all, 
We have released the first version of Social Media Publishing and Monitoring on mobile, Android and iOS. 

The first versions of Social Publishing will allow marketers to: on the one side, create and publish posts in their social networks connected to their HubSpot account on the go. On the other, to visualise all the published content, schedule and save it as a draft.
On top of that, marketers will also be able to see the stats of the content they have published to start monitoring the impact of those. 

Happy to hear your feedback and keep this solution improving week after week! 
We have included a Feedback CTA inside the Social menu in the app, like that you can leave your comments while using the feature. 

ステータスに更新: In Beta
July 28, 2022 08:11 AM

Hello! 
We are working on this idea and the first BETA has been released to 1% of our users.
In the following weeks, we will open it progressively.


Marketers can now publish on their social media networks from their phones (iOS and Android).

The first versions of Social Publishing will allow marketers to: on the one side, create and publish posts in their social networks connected to their HubSpot account on the go. On the other, to visualise all the published content, schedule and save it as a draft.

If you are willing to try it, feel free to fill out this form!

February 20, 2019 09:37 AM

The new version of social reporting (beta) now allows you to report on posts published anywhere -- so you can publish through your mobile device directly on the network and still get reporting on it through HubSpot. If you're interested in trying it out please DM me with your portal ID. 

May 31, 2018 12:05 PM

Yep 🙂 I messed up with the google form. 

 

Help us start building out the requirements for this feature by emailing me what features you want in mobile and times that you're available to chat. dmarmer @ is my email handle.

May 30, 2018 06:41 AM

Hi!

You're definitely not shouting into the wind - we are paying attention to this thread! 

Lots of transparency here: this isn't on our near term priority list... but the PMs have been talking about prioritizing at some point.  

 

Help us start building out the requirements for this feature by emailing me what features you want in mobile and times that you're available to chat. dmarmer @ is my email handle.

 

Thanks!

Daria

Re: Allow Social Publishing on Mobile - changed to: Idea Submitted
September 20, 2017 09:04 AM

Re: Allow Social Publishing on Mobile - changed to: Needs Detail
May 04, 2017 11:41 AM

This is something the team are evaluating so would love to get your thoughts on how you use Social with HubSpot. Do you use it to create content and post? Or are you using it for monitoring and tracking clicks, views etc?

118件のコメント
alexismbr
メンバー

I agree with all of the others that said they used ALL OF THE ABOVE features before on the "old" app called "marketing" with the hubspot logo. When I go to login now, it won't let me in to use the app, even though the post said we should still be able to use the old app. 

 

I used it to monitor twitter responses, post to multiple channels at once, and sometimes schedule posts when I found something on social media and didn't want to file it away to post later. 

 

PLEASE think of how you've ruined our "on the go" statuses of being able to use your product. 😞 😞 : (

alexismbr
メンバー

Does your IT team suggest we all download Hootsuite and use them? What are we supposed to do?

cp31
参加者

This feature was in the old app.  Not sure why it was taken out.  Please add it back in asap!

 

Thanks.

 

Craig

rpicard
メンバー

I would like to echo the feedback above and was dumbfounded when I tried to post to our social accounts yesterday, finding that the updated app does not have this functionality! To be brutally honest, this is a "must have" and was the main feature that kept me on the app regularly. Why would the previous version of the app have had the social publishing functionality - which must have been incorporated based upon strong use cases - and the new one does not?

 

 

BeccaArmistead
HubSpot Employee

Hi @Dan and @Hassiegm

 

Can you please upvote and follow this idea - https://community.hubspot.com/t5/HubSpot-Ideas/Allow-Social-Publishing-on-Mobile/idi-p/13023.  This idea has been suggested previously and the product team has commented on that thread.

 

Thanks!

Rebecca

Paula
参加者 | Solutions Partner

Finding it very confusing and disappointing that the technology / function existed on a previous app (which we loved) but it wasn't made available on the new app before decommissioning the original app.  

eoswald
参加者

This is definitely needed. The Social media management side of HubSpot's tools are definitely lacking. Social media can only be scheduled in the future with a content calendar for certain types of posts. Being able to use social media while away from a computer is a big part of social media marketing. And the fallback to using the hubspot.com on mobile not even close to useful. so that pushes me to another tool and additional expenses.

 

The other thing that would make this even more useful is having the ability to manage users permissions with the social tools (like tools like Hootsuite and SproutSocial offer). I don't necessarily want every user to have carte blanche access to post via social or on every social channel that I have connected to HubSpot.

There is another post that touches on that (Social Media Post Approval Process or Workflow) but that should be taken into account on the mobile app too.

 

 

ステータスに更新: Idea Submitted
roisinkirby
HubSpot製品開発チーム
 
pheffernanvt
メンバー | Solutions Partner

Agree with Babel_Gem and lelparker -- the inability to view / schedule / use the HubSpot social media tools on mobile has been a major negative as we and many clients are active speakers and attendees at events, tradeshows and conferences.

 

We kept the old HubSpot apps on our iPhones and used that until it no longer worked, but now we are in the embarrassing position of having to set up and train HubSpot clients on how to use our Hootsuite Enterprise account for scheduling in advance of major events. They simply do not understand why they are paying all this money for a monthly HubSpot subscription that integrates everything else when they cannot use their phones at what is often their most important marketing event of the year.

 

Please, please fix this.

Hg1
メンバー

I agree... bring back the social media mobile app!  We were very disappointed to see the social media mobile app was discontinued.  We used this quite a bit.  Social media posts happen more often on the go and on demand, in real time.  

 

We have been forced to relocate our social media marketing to other apps e.g., Hootsuite.  Which takes our users off the Hubspot platform and results in less user adoption and far less utility.  

 

 

kffrobins
参加者

 The inability to schedule social media posts through the mobile app is really limiting and causing us to consider alternative platforms.

tamarahooks
メンバー

It would be great if HubSpot accounts with the Wistia Integration could easily share Wistia videos via a mobile version of the HubSpot Social tool. Currently, Wistia has an iOS app for uploading videos directly to the Wistia platform, but there's only the option to share videos directly to the social platforms, like FB, TW and LI.  It would be awesome if the integration (via mobile device) allowed users to share video via a HubSpot social tool in real time!  The current HubSpot app is sorely lacking any social publishing capability. This is a hug miss! 

ThompsonCST
メンバー

To re-iterate many of the views stated, this feature was a great part of the old app. Please bring it back, was really disappointing when it was removed.

aurelien
メンバー

I was using the previous HubSpot app on almost a daily basis when it had social posting, and social posting was the main feature I was using. I've been using the new HubSpot probably once every other month since it was available. 

danfound
参加者

 @BeccaArmistead, just clarifying that this isn't the same request. This is regarding the monitoring features.  Your link is only for publishing and scheduling. 

andrearosamille
メンバー

Agree with everyone in this forum that the ONLY time I ever used the HubSpot app was for on-the-go social media postings and monitoring. The new app is completely worthless to me without the social media tools. Once I downloaded the app (at INBOUND, no less) and found out that it didn't include the social media tools, I pointed it out to people at the HubSpot booth who seemed to be as shocked as I was. I can't believe this issue hasn't been resolved yet! Marketers absolutely need this functionality in the app. The release of a new app should be progress forward, not three steps back. Please, please, please add the social media tool back to your app. 

stephanieclague
投稿者

I fully back this idea. It would be great if we could publish and schedule social media posts on the mobile app - is this in development? 

aalvarado
投稿者

I could use this, this Friday.  

Alysha_TW
トップ投稿者 | Platinum Partner

This is soooo overdue. 

abtaggart
メンバー

I have found one work around, which is awful:

 

Access the Social Inbox at app.hubspot.com from the phone. Use the non-mobile-first interface to create and schedule posts.

 

Ugh ugh ugh.

 

This needs to be rectified ASAP. Thanks.